SCHEDULE 14A INFORMATION

                  Proxy Statement Pursuant to Section[nb]Section 14(a) of
            the Securities Exchange Act of 1934 (Amendment No.    )

    Filed by the Registrant /X/
    Filed by a Partyparty other than the Registrant / /

    Check the appropriate box:
    / /

/ //X/  Preliminary Proxy Statement
    / /  Confidential, for Use of the Commission Only (as permitted by
    RuleCONFIDENTIAL, FOR USE OF THE COMMISSION ONLY (AS PERMITTED BY RULE
         14a-6(e)(2))
    /X// /  Definitive Proxy Statement
    / /  Definitive Additional Materials
    / /  Soliciting Material Pursuant to [cad 140]Section 240.14a-12

                       INVESTORS FINANCIAL SERVICES CORP.
   --------------------------------------------------------------------------Investors Financial Services Corp.
- --------------------------------------------------------------------------------
                (Name of Registrant as Specified In Its Charter

   --------------------------------------------------------------------------Charter)

- --------------------------------------------------------------------------------
    (Name of Person(s) Filing Proxy Statement, if other than the Registrant)

Payment of Filing Fee (Check the appropriate box):

/X/  No fee required.

/ /  Fee computed on table below per Exchange Act Rules 14a[cad 220]6(i)(1)14a-6(i)(4)
     and 0[cad 220]11.0-11.

    (1) Title of each class of securities to which transaction applies:

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    (2) Aggregate number of securities to which transaction applies:

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    (3) Per unit price or other underlying value of transaction computed
        pursuant to Exchange Act Rule 0-11 (set forth the amount on which the
        filing fee is calculated and state how it was determined):

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    (4) Proposed maximum aggregate value of transaction:

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/ / Fee paid previously with preliminary materials.

/ / Check box if any part of the fee is offset as provided by Exchange Act Rule[nb]0[cad 220]11(a)Rule
    0-11(a)(2) and identify the filing for which the offsetting fee was paid
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    or the Form or Schedule and the date of its filing.

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                                    INVESTORS
                            FINANCIAL SERVICES CORP.

                              200 CLARENDON STREET
                                BOSTON, MA 02116

March 11, 2003

Dear Stockholder:

         We cordially invite you to attend the 2003 Annual Meeting of
Stockholders of Investors Financial Services Corp. The meeting will be held in
the Board Room on the 17th Floor at 200 Clarendon Street, Boston, Massachusetts,
on Tuesday, April 15, 2003, at 11:00 a.m.

         Details regarding admission to the meeting and the business to be
conducted are more fully described in the accompanying Notice of 2003 Annual
Meeting of Stockholders and Proxy Statement.

         Your vote is very important. Whether or not you plan to attend the
meeting, please carefully review the enclosed proxy statement. Then complete,
sign, date and mail promptly the accompanying proxy in the enclosed return
envelope. To be sure that your vote will be received in time, please return the
proxy at your earliest convenience.

         We look forward to seeing you at the Annual Meeting so that we can
update you on our progress. Your continuing interest is very much appreciated.

                                            Sincerely,


                                            /s/ Kevin J. Sheehan
                                            Kevin J. Sheehan
                                            Chairman and Chief Executive Officer

PLEASE NOTE: STOCKHOLDERS SHOULD BE AWARE OF THE INCREASED SECURITY AT PUBLIC
FACILITIES IN BOSTON. IF YOU PLAN TO ATTEND THE MEETING, PLEASE ALLOW ADDITIONAL
TIME FOR REGISTRATION AND SECURITY CLEARANCE. YOU WILL BE ASKED TO PRESENT A
VALID, PICTURE IDENTIFICATION SUCH AS A DRIVER'S LICENSE. IF YOU OWN YOUR SHARES
THROUGH A BROKERAGE ACCOUNT OR OTHER NOMINEE, YOU MUST BRING PROOF OF OWNERSHIP
(FOR DETAILS, SEE MEETING ADMISSION IN THE NOTICE OF 2003 ANNUAL MEETING OF
STOCKHOLDERS). PUBLIC PARKING IS AVAILABLE NEARBY INCLUDING IN THE JOHN HANCOCK
PARKING GARAGE, WHICH IS ONE BLOCK FURTHER UP CLARENDON STREET FROM OUR BUILDING
ON YOUR RIGHT.



                                    INVESTORS
                            FINANCIAL SERVICES CORP.

                              200 CLARENDON STREET
                                BOSTON, MA 02116

                                 ---------------

                  NOTICE OF 2003 ANNUAL MEETING OF STOCKHOLDERS

                                 ---------------

To the Stockholders of Investors Financial Services Corp.:

         The Annual Meeting of Stockholders of Investors Financial Services
Corp. (the "Company"), a Delaware corporation, will be held on Tuesday, April
23, 2002 at--------------

TIME            11:00 a.m., local time, at the Company's offices atEastern Time

DATE            Tuesday, April 15, 2003

PLACE           200 Clarendon Street, 17thSeventeenth Floor, Boston, Massachusetts

for the following purposes:PURPOSE         1.    To elect two (2) Class I directors, each to serve for a three-year
             term and until his or her successor is elected and qualified.II directors;

                2.    To approve the amendment and restatement of the Company's AmendedCertificate of
                      Incorporation limiting the indemnification of officers and
                      Restated 1995 Stock Plan to increase the number of shares
             available for grant pursuant to the plan from 6,140,000 to
             7,640,000.directors;

                3.  To approve the amendment and restatement of the Company's Amended
             and Restated 1995 Non-Employee Director Stock Option Plan as
             described in the Proxy Statement.

         4.    To ratify the selection of Deloitte & Touche LLP as
                      independent auditors for the fiscal year ending December
                      31, 2002.

         5.  To transact such other business as may properly come before the
             meeting or any adjournments thereof.

         Only stockholders of record at2003.

RECORD DATE     The directors have fixed the close of business on February 25,
                2002 are2003 as the record date for determining stockholders entitled to receive
                notice of and to vote at the meeting and any
adjournments thereof.

         All stockholders are cordially invited to attend the meeting in person.
However, to assure your representationmeeting.

MEETING         For security clearance at the meeting you will be asked to
ADMISSION       present a valid picture identification such as a driver's
                license or passport. If your Investors Financial Services Corp.
                stock is held in a brokerage account or by another nominee, you
                are urgedconsidered the beneficial owner of shares held in street
                name, and these proxy materials are being forwarded to mark,
sign,you by
                your broker or nominee. Your name does not appear on the list of
                stockholders. If your stock is held in street name, you should
                also bring with you a letter or account statement showing that
                you were the beneficial owner of the stock on the record date and returnin
                order to be admitted to the enclosedmeeting.

VOTING          Please submit a proxy card as promptlysoon as possible so your shares can be
BY PROXY        voted at the meeting. You may submit your proxy by mail. If your
                stock is held in the postage-prepaid envelope enclosed for that purpose. Any stockholder attendingname of a broker, bank or other nominee,
                you may have the meeting may vote in person even if such stockholder has previously returned
a proxy.choice of instructing the record holder as to
                the voting of your shares over the Internet or by telephone.
                Follow the instructions on the form you receive from your broker
                or bank.

                                             By Order of the Board of Directors,


                                             /s/ John E. Henry
                                             Secretary

Boston, MassachusettsJohn E. Henry
March 15, 200211, 2003                               SECRETARY



                                    INVESTORS
                            FINANCIAL SERVICES CORP.

                              200 CLARENDON STREET
                                BOSTON, MA 02116

                                 -----------------
                                 PROXY STATEMENT

                               -----------------

                                 MARCH 15, 2002

         Proxies in the form enclosed with thisGENERAL INFORMATION

WHEN WAS THIS PROXY STATEMENT AND THE ACCOMPANYING PROXY SCHEDULED TO BE SENT TO
STOCKHOLDERS?

This proxy statement and accompanying proxy are solicited by
thescheduled to be sent to
stockholders beginning on March 11, 2003.

WHO IS SOLICITING MY VOTE?

The Board of Directors of Investors Financial Services Corp., a Delaware
corporation (the ("Investors
Financial" or the "Company"), is soliciting your vote for usethe 2003 Annual Meeting
of Stockholders.

HOW MANY VOTES CAN BE CAST BY ALL STOCKHOLDERS?

64,892,525 shares of Common Stock of Investors Financial are outstanding and
entitled to be voted at the meeting. Each share of Common Stock is entitled to
one vote on each matter.

HOW DO I VOTE?

You may vote in person at the Annual Meeting of Stockholders toor by proxy without attending the
meeting. To vote by proxy please mark, date, sign and return the enclosed proxy
in the enclosed envelope. If you vote by the enclosed proxy your shares will be
held on Tuesday, April 23, 2002, at 11:00 a.m., local time,voted at the Company's
offices at 200 Clarendon Street, 17th Floor, Boston, Massachusetts,meeting in accordance with your instructions or as provided in the
proxy. If you do not give any instructions, your shares will be voted by the
persons named in the proxy in accordance with the recommendations of the Board
of Directors given below.

If your stock is held in the name of a broker, bank or other nominee, you may
have the choice of voting your shares over the Internet or by telephone. Follow
the instructions on the form you receive from your broker or bank.

To vote in person, bring a form of personal identification with you. If your
stock is held by a broker, bank or other nominee, bring an account statement or
a letter from the record holder indicating that you own the shares as of the
record date and first obtain from the record holder a proxy issued in your name.

WHAT ARE THE BOARD'S RECOMMENDATIONS ON HOW TO VOTE MY SHARES?

The Board of Directors recommends a vote:
     -   FOR election of the two directors (page 6)
     -   FOR the amendment to Investors Financial's Certificate of Incorporation
         (page 20)
     -   FOR the ratification of Deloitte & Touche LLP as Investors Financial's
         independent auditors (page 21)

                                        1


WHO PAYS THE COST FOR SOLICITING PROXIES?

Investors Financial will pay the cost of soliciting proxies. The solicitation of
proxies will be made primarily by mail. Investors Financial has retained
Innisfree M&A Corporation to aid in the distribution of proxies for a fee of
$2,500, plus expenses. Proxies may be solicited personally, by telephone, fax
and e-mail by employees of Investors Financial and its principal subsidiary,
Investors Bank & Trust Company (the "Bank"), without any additional
remuneration. Investors Financial will reimburse brokers, banks, custodians,
other nominees and fiduciaries for forwarding these materials to their
principals and for obtaining the authorization for the execution of proxies.

CAN I CHANGE MY VOTE?

You may revoke your signed proxy at any adjournments thereof (the "Annual Meeting")time before it is voted by notifying the
Secretary in writing, by returning a signed proxy with a later date, or by
attending the meeting and voting in person. If your stock is held in street
name, you must contact your broker or nominee for instructions as to how to
change your vote.

WHAT VOTE IS REQUIRED TO APPROVE EACH ITEM?

The two nominees for election as directors who receive a plurality of the shares
voted for election of directors shall be elected directors (Item 1). Only stockholdersThe
affirmative vote of record75% of all shares outstanding and entitled to vote is
necessary to approve the amendment to Investors Financial's Certificate of
Incorporation (Item 2). The affirmative vote of a majority of all shares present
in person or represented by proxy at the closemeeting and entitled to vote is
necessary to ratify the selection of business on February 25,
2002Deloitte & Touche LLP as Investors
Financial's independent auditors (Item 3).

HOW IS THE VOTE COUNTED?

Votes cast by proxy or in person at the Annual Meeting will be entitledcounted by the
persons appointed by Investors Financial to receive noticeact as tellers for the meeting. A
majority of andthe shares entitled to vote at the Annual Meeting and
any adjournments thereof. As of that date, 32,088,572 shares of the Company's
Common Stock, $.01 par value per share (the "Common Stock"), were issued and
outstanding. An Annual Report to Stockholders, containing consolidated financial
statements for the fiscal year ended December 31, 2001, is being mailed together
with this proxy statement to all stockholders entitled to vote. This proxy
statement and the form of proxy were first mailed to stockholders on or about
March 15, 2002.constitutes a
quorum. The holders of Common Stock are entitled to one vote per share on any
proposal presented at the Annual Meeting. Stockholders may vote in person or by
proxy. Execution of a proxytellers will not in any way affect a stockholder's right to
attend the Annual Meeting and vote in person. Any stockholder giving a proxy has
the right to revoke it by written notice delivered to the Secretary of the
Company at any time up to and including the last business day before the day of
the Annual Meeting or to the Chairman of the Annual Meeting on the day of the
Annual Meeting or any adjournment thereof.

         In addition to the election of directors, stockholders will consider
and vote upon proposals to (i) approve the amendment and restatement of the
Company's Amended and Restated 1995 Stock Plan (the "1995 Plan"), (ii) approve
the amendment and restatement of the Company's Amended and Restated 1995
Non-Employee Director Stock Option Plan (the "Director Plan") and (iii) ratify
the selection of auditors, each as further described in this proxy statement.
The persons named as attorneys-in-fact in the proxies are officers of the
Company. All properly executed proxies returned in time to be counted at the
meeting will be voted. Where a choice has been specified on the proxy with
respect to the foregoing matters, thecount shares represented by the proxy will be
voted in accordance with the specificationsproxies that withhold
authority to vote for a nominee for election as a director only as shares that
are present and will be voted FOR if no
specification is indicated.

         The representation in person or by proxy of at least a majority of the
outstanding shares of Common Stock entitled to vote at the meeting is necessary
to constitute a quorum for the transaction of business. Votes withheld from any
director nominee, as well as abstentions and broker "non-votes" with respect to
all other matters being submitted to stockholders, are counted as present or
represented for purposes of determining the presence or absence of a
quorumquorum. None of the withheld votes will be counted as votes "for" a director.
Shares properly voted to "abstain" on a particular matter are considered as
shares that are entitled to vote for the meeting. A "non-vote" occurs whenpurpose of determining a quorum but are
treated as having voted against the matter.

If you hold shares through a broker, bank or other nominee, holdinggenerally the
nominee may vote the shares for you in accordance with your instructions. Stock
exchange and NASD rules prohibit a beneficial
owner votesbroker from voting shares held in a brokerage
account on one proposal, butsome proposals (a "broker non-vote") if the broker does not receive
voting instructions from you. Under these rules, a broker may not vote in its
discretion on Item 2. Shares that are subject to a broker non-vote are counted
for determining the quorum but as not entitled to vote on another proposal because, in
respect of the other proposal,particular matter,
so without voting instructions a broker non-vote could occur on Item 2. This
will have the nominee does not have discretionary voting
power and has not received instructions from the beneficial owner.

         On Proposal 1 - Election of Directors, the nominees receiving the
highest number of affirmative voteseffect of the shares present or represented and
entitled to vote at the meeting shall be elected as directors. Votesbeing voted against approval of Item 2.

COULD OTHER MATTERS BE DECIDED AT THE ANNUAL MEETING?

We do not know of any other matters that may be cast
in favor of or withheld from each nominee. On each of Proposal 2 - Approval of
an amendment and restatement of the 1995 Plan, Proposal 3 - Approval of an
amendment and restatement of the Director Plan and Proposal 4 - Ratification of
Selection of Auditors, an affirmative vote of a majority of the shares present
or represented and voting on such matter is requiredpresented for approval. An automated
system administered by the Company's transfer agent



tabulates the votes. The vote on each matter submitted to stockholders is
tabulated separately. Abstentions and broker "non-votes" are considered not to
have been voted for a particular matter. For Proposal 1, abstentions and broker
"non-votes" will have no effect. For Proposal 2, Proposal 3 and Proposal 4,
abstentions and broker "non-votes" will have the practical effect of reducing
the number of affirmative votes required to achieve a majority for such matter
by reducing the total number of shares from which the majority is calculated.

         The Board of Directors knows of no other matters to be presentedaction at the
meeting. IfShould any other matter should be presented atbusiness come before the meeting, upon which athe persons named on
the enclosed proxy will have discretionary authority to vote properly may be taken,the shares
represented by allsuch proxies received by the
Board of Directors will be voted with respect thereto in accordance with the
judgment of the persons named as attorneys-in-fact in the proxies.

         On February 16, 1999, the Board of Directors declared a two-for-one
stock split in the form of a 100% stock dividend payable March 17, 1999 to
stockholders of record on March 1, 1999. On May 15, 2000, the Board of Directors
declared a two-for-one stock split in the form of a 100% stock dividend payable
June 15, 2000 to stockholders of record on May 31, 2000. Share numbers in this
proxy statement have been restated to reflect these stock splits, where
applicable.their best judgment.

                                        2


              MANAGEMENT AND PRINCIPAL HOLDERS OF VOTING SECURITIES

         The following table sets forth certain information regarding beneficial
ownership of the Company's Common Stock as of February 25, 2002:2003: (i) by each
person who, to the knowledge of the Company, beneficially owned more than 5% of
the shares of the Company's Common Stock outstanding at such date; (ii) by each
director, nominee and each executive officer identified in the Summary
Compensation Table set forth below under "Compensation and Other Information
Concerning Directors and Officers"; and (iii) by all executive officers,
directors and nominees as a group. Unless otherwise indicated below, each person
listed maintains a business address c/o Investors Financial Services Corp., 200
Clarendon Street, Boston, MA 02116 and, to the knowledge of the Company, all
persons listed below have sole voting and investment power with respect to their
shares of Common Stock, except to the extent authority is shared by spouses
under applicable law or as otherwise noted.

NAME AND ADDRESS AMOUNT AND NATURE PERCENT OF BENEFICIAL OWNER OF OWNERSHIP OF CLASS*Name and Address Amount and Nature Percent of Beneficial Owner of Ownership*** of Class** - ------------------- ----------------- ---------- Entities associated with FMR Corp. (1) ................................................ 6,452,167 9.94% 82 Devonshire Street Boston, MA 02109 Entities associated with Oakmont Corporation (1)(2) ...................................... 1,908,932 5.95%3,580,764 5.52% 865 South Figueroa Street Los Angeles, CA 90017 Entities associated with FMR Corp. (2) ................................................ 1,690,413 5.27% 82 Devonshire Street Boston, MA 02109 Frank B. Condon, Jr. (3)...................................... 38,58766,752 * Robert B. Fraser (4).......................................... 46,256100,533 * Donald G. Friedl (5).......................................... 17,84834,598 * Thomas P. McDermott (6)....................................... 26,41730,814 * James M. Oates (7)............................................ 43,79653,579 * Phyllis S. Swersky (8) ....................................... 12,51722,488 * Kevin J. Sheehan (9).......................................... 1,179,344 3.68%2,057,445 3.17% Michael F. Rogers (10)........................................ 854,226 2.66%1,753,097 2.70% Edmund J. Maroney (11)........................................ 262,407587,642 * Robert D. Mancuso (12)........................................ 261,389566,273 * Karen C. KeenanJohn N. Spinney, Jr. (13).......................................... 234,717..................................... 17,954 * All executive officers and directors as a group (12 persons) (14) ................................. 3,186,028 9.93% - ------------------5,453,337 8.40%
- ---------- * Less than 1% ** Percentage ownership is based upon 32,088,572 shares of Common Stock outstanding as of February 25, 2002.2003. Shares of Common Stock that may be acquired by a listed person within 60 days of February 25, 20022003 are deemed outstanding for purposes of computing the number of shares of Common Stock owned by that person, but are not deemed outstanding for purposes of computing the percentage ownership of any other person. 3 *** On February 16, 1999, the Board of Directors declared a two-for-one stock split in the form of a 100% stock dividend payable March 17, 1999 to stockholders of record on March 1, 1999. On May 15, 2000, the Board of Directors declared a two-for-one stock split in the form of a 100% stock dividend payable June 15, 2000 to stockholders of record on May 31, 2000. On April 23, 2002, the Board of Directors declared a two-for-one stock split in the form of a 100% stock dividend payable June 14, 2002 to stockholders of record on May 24, 2002. Share numbers in this proxy statement have been restated to reflect these stock splits, where applicable. (1) Includes amounts held by Robert Day. All 1,908,932 shares may be deemed to be beneficially owned by Robert Day who may be deemed to control Oakmont Corporation. Information with respect to Oakmont Corporation and Robert Day is derived from the Schedule 13G/A filed jointly by Robert Day and Oakmont Corporation with the Securities and Exchange Commission on or about February 20, 2002. The reporting herein of such shares shall not be construed as an admission by Mr. Day that Mr. Day is the beneficial owner thereof for purposes of Section 16 of the Securities Exchange Act of 1934 or for any other purpose. (2) All 1,690,413 shares may be deemed to be beneficially owned by members of the Johnson family who may be deemed to control FMR Corp. Information with respect to FMR Corp. and its affiliates is derived from the Schedule 13G/A filed jointly by FMR Corp., Edward C. Johnson 3d, Abigail P. Johnson and Fidelity Management & Research Company with the Securities and Exchange Commission on or about February 14, 2002.13, 2003. (2) All shares may be deemed to be beneficially owned by Robert Day who may be deemed to control Oakmont Corporation. Information with respect to Oakmont Corporation and Robert Day is derived from the Schedule 13G/A filed jointly by Robert Day and Oakmont Corporation with the Securities and Exchange Commission on or about February 13, 2003. The reporting herein of such shares shall not be construed as an admission by Mr. Day that Mr. Day is the beneficial owner thereof for purposes of Section 16 of the Securities Exchange Act of 1934 or for any other purpose. (3) Includes 18,46726,512 shares of Common Stock which may be purchased within 60 days of February 25, 20022003 upon the exercise of stock options granted under the Company's 1995 Non-Employee Director Stock Option Plan (the "Director Plan"). (4) Includes 42,25652,380 shares of Common Stock which may be purchased within 60 days of February 25, 20022003 upon the exercise of stock options granted under the Director Plan and the 1995 Plan. (5) Includes 10,59322,954 shares of Common Stock which may be purchased within 60 days of February 25, 20022003 upon the exercise of stock options granted under the Director Plan. (6) Includes 10,11114,202 shares of Common Stock which may be purchased within 60 days of February 25, 20022003 upon the exercise of stock options granted under the Director Plan. (7) Includes 2,1346,699 shares of Common Stock which may be purchased within 60 days of February 25, 20022003 upon the exercise of options granted under the Director Plan. (8) Includes 10,04316,088 shares of Common Stock which may be purchased within 60 days of February 25, 20022003 upon the exercise of stock options granted under the Director Plan. (9) Includes 412,637935,755 shares of Common Stock which may be purchased within 60 days of February 25, 20022003 upon the exercise of stock options granted under the 1995 Plan. (10) Includes 289,617710,499 shares of Common Stock which may be purchased within 60 days of February 25, 20022003 upon the exercise of stock options granted under the 1995 Plan. (11) Includes 155,301363,051 shares of Common Stock which may be purchased within 60 days of February 25, 20022003 upon the exercise of stock options granted under the 1995 Plan. (12) Includes 151,292315,694 shares of Common Stock which may be purchased within 60 days of February 25, 20022003 upon the exercise of stock options granted under the 1995 Plan. 4 (13) Includes 126,33214,999 shares of Common Stock which may be purchased within 60 days of February 25, 20022003 upon the exercise of stock options granted under the 1995 Plan. (14) Includes 1,206,4542,590,680 shares of Common Stock which may be purchased by executive officers and directors within 60 days of February 25, 20022003 upon the exercise of stock options granted under the 1995 Plan and 79,676 shares of Common Stock which may be purchased by directors within 60 days of February 25, 20022003 upon the exercise of stock options granted under the Director Plan. 45 PROPOSAL 1 ELECTION OF DIRECTORS NOMINEES The Company's Certificate of Incorporation and By-laws provide for a Board of Directors divided into three classes. The members of each class of directors serve for staggered three-year terms. Mr. FriedlCondon and Ms. SwerskyMr. Fraser are Class III directors whose terms expire at the 20022003 Annual Meeting of Stockholders. The Board of Directors is also composed of (i) two Class III directors (Messrs. Condon(Mr. Friedl and Fraser)Ms. Swersky) whose terms expire upon the election and qualification of directors at the Annual Meeting of Stockholders to be held in 20032005 and (ii) three Class III directors (Messrs. Sheehan, Oates and McDermott) whose terms expire upon the election and qualification of directors at the Annual Meeting of Stockholders to be held in 2004. The Board of Directors has nominated and recommended that Mr. FriedlCondon and Ms. SwerskyMr. Fraser be elected Class III directors, to hold office until the Annual Meeting of Stockholders to be held in the year 20052006 and until their successors have been duly elected and qualified or until their earlier resignation or removal. The Board of Directors knows of no reason why the nominees should be unable or unwilling to serve, but if any nominee should for any reason be unable or unwilling to serve, the proxies will be voted or not voted in accordance with the judgment of the persons named as attorneys-in-fact in the proxies with respect to the vacancy created by that nominee's inability or unwillingness to serve. Unless otherwise instructed, the proxy holders will vote the proxies received by them for the nominees named below. THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS A VOTE "FOR" THE ELECTION OF DONALD G. FRIEDLFRANK B. CONDON, JR. AND PHYLLIS S. SWERSKYROBERT B. FRASER The following table sets forth the nominees to be elected at the Annual Meeting and each director whose term of office will extend beyond the Annual Meeting, the year such nominee or director was first elected a director, the positions currently held by the nominees and each director with the Company, the year the nominee's or director's term will expire and the class of director of each nominee and each director:
NOMINEE'S OR DIRECTOR'S NAME AND YEAR NOMINEE OR POSITION(S) WITH YEAR TERM CLASS OF DIRECTOR FIRST BECAME A DIRECTOR THE COMPANY WILL EXPIRE DIRECTOR - -------------------------------- ---------------- ----------- -------- NOMINEES: Frank B. Condon, Jr. (1986) Director 2006 II Robert B. Fraser (1996) Director 2006 II CONTINUING DIRECTORS: Donald G. Friedl (1996) Director 2005 I Phyllis S. Swersky (1996) Director 2005 I CONTINUING DIRECTORS: Frank B. Condon, Jr. (1986) Director 2003 II Robert B. Fraser (1996) Director 2003 II Kevin J. Sheehan (1990) Chairman and 2004 III Chief Executive Officer 2004 III James M. Oates (1995) Director 2004 III Thomas P. McDermott (1995) Director 2004 III
56 DIRECTORS AND EXECUTIVE OFFICERS The following table sets forth the directors and the executive officers of the Company as of February 25, 2002,2003, their ages, and the positions currently held by them with the Company. The Company's executive officers are appointed by, and serve at the discretion of, the Board of Directors. Each executive officer is a full time employee of the Company. There is no family relationship between any executive officer or director of the Company.
NAME AGE POSITION - ---- --- -------- Kevin J. Sheehan 5051 Chairman of the Board and Chief Executive Officer Michael F. Rogers 4445 President John N. Spinney, Jr. 3637 Senior Vice President and Chief Financial Officer Robert D. Mancuso 4142 Senior Vice President - Marketing and Client Management Edmund J. Maroney 4546 Senior Vice President - Technology John E. Henry 3738 Senior Vice President, General Counsel and Secretary James M. Oates 5556 Director Thomas P. McDermott 6667 Director Robert B. Fraser 7374 Director Frank B. Condon, Jr. 6667 Director Donald G. Friedl 6970 Director Phyllis S. Swersky 5051 Director
Mr. Sheehan is Chairman of the Executive Committee of which Messrs. Oates, Condon and McDermott are also members. Mr. Oates is Chairman of the Compensation Committee of which Messrs. Condon and McDermott are also members. Mr. McDermott is Chairman of the Audit Committee of which Mr. Fraser and Ms. Swersky are also members. Mr. Condon is Chairman of the Nominating and Corporate Governance Committee of which Mr. McDermott and Mr. Oates are also members. The Company was organized in June 1995 to serve as the holding company for Investorsthe Bank & Trust Company (the "Bank") and for periods prior to that date, references to the Company mean the Bank. MR. SHEEHAN has served as a director since 1990. He has been Chief Executive Officer and Chairman of the Board of Directors since June 1995. Mr. Sheehan served as President from June 1992 to August 2001. Prior to joining the Company in May 1990 with the Company's acquisition of the Financial Products Services Division of the Bank of New England, Mr. Sheehan was a Senior Vice President at the Bank of New England. MR. ROGERS has been President since August 2001, and has had responsibility for all operating areas since 1990. He served as Executive Vice President from September 1993 to August 2001. Prior to joining the Company in May 1990 with the Company's acquisition of the Financial Products Services Division of Bank of New England, Mr. Rogers was a Vice President at the Bank of New England. MR. SPINNEY has been Senior Vice President since August 2001 and Chief Financial Officer since January 2002. Prior to joining the Company in August 2001, Mr. Spinney was an audit partner in the Financial Services Practice of KPMG LLP, a public accounting firm. MR. MANCUSO has been Senior Vice President - Marketing and Client Management since September 1993. He joined the Company in September 1992. Prior to joining the Company, Mr. Mancuso was Eastern Region Director of Sales for PRJ Associates, a software development firm. MR. MARONEY has been Senior Vice President - Technology since July 1991. Mr. Maroney served as a Systems Manager in the custody department prior to becoming Senior Vice President. Prior to joining the Company in May 1990 with the Company's acquisition of the Financial Products Services Division of the Bank of New England, Mr. Maroney was Vice President at the Bank of New England. 7 MR. HENRY has been General Counsel of the Company since February 1996, Secretary of the Company since January 1997 and Senior Vice President since April 2000. Prior to joining the Company, Mr. Henry was an associate at the Boston law firm of Testa, Hurwitz & Thibeault, LLP. 6 MR. OATES has been a director of the Company since June 1995. Mr. Oates has been Chairman of IBEX Capital Markets,Hudson Castle Group, Inc., since 19961995 and has been the managing director of the Wydown Group, a consulting firm specializing in start-ups and turn-arounds, since 1994. Mr. Oates served as President and Chief Executive officer of Neworld Bancorp Incorporated from 1984 to 1994. Mr. Oates has beenis a directorDirector and Chairman of the Investment Committee and Member of the Audit and Personnel Committees of Connecticut River Bancorp, Inc., and Connecticut River Bank since 1998.Bank. Mr. Oates is also a directorDirector and Member of the Executive and Compensation Committees of Stifel Financial Corporation and Plymouth Rubber Company,Corporation; Director of the New Hampshire Trust Co., as well as twenty-five Phoenix Mutual Funds. He serves as a Member of the Consulting Committee of the Phoenix-Kayne Mutual Fund Board. Mr. Oates has beenis Chairman of the Board of Directors and a Member of the Executive and Compensation Committees of Emerson Investment Management, Inc. since 2000. Mr. Oates is also Treasurer, Director and a directorthe Chair of the Finance and Investment Committees of the Endowment for Health, a New Hampshire non-profit corporation.corporation; a member of the Investment Committee of the New Hampshire Charitable Foundation; and Trustee Emeritus for Middlesex School. MR. MCDERMOTTMcDERMOTT has been a director of the Company since June 1995. He has been Managing Director of TPM Associates, a consulting firm, since January 1994. He served as Managing Partner, New England Area of Ernst & Young LLP from 1989 to 1993. Mr. McDermott is also a director of ACCION International, and the Pioneer Institute of Public Policy Research.Research, Massachusetts Eye & Ear Infirmary and Harvard University - LASPAU. MR. FRASER has been a director of the Company since June 1996. Mr. Fraser was Chairman of the Boston law firm of Goodwin Procter LLP from 1984 to 1997. He is also Chairman of The Arts & Business Council of Greater Boston and a directorDirector of the Massachusetts Institute for a New Commonwealth (MassINC). MR. CONDON has been a director of the Company since April 1986. From July 1982 to July 1993, he was Chief Executive Officer and President, and from July 1993 to April 1997 he was Chief Executive Officer and Chairman, of Woodstock Corporation, a Boston-based investment management firm and of its wholly owned subsidiary, Woodstock Service Corporation, a provider of financial services. Mr. Condon also serves as a Director of Big Sandy Management Company.Company and Manager of Coal, Energy Investments & Management, LLC. MR. FRIEDL has been a director of the Company since February 1996. He was the Chairman, President and Chief Executive Officer of All Seasons Services, Inc., a commercial food and vending company, from 1986 until January 1997. He served as a Director of Classic Foods, Inc. from June of 1999 to March of 2002. Mr. Friedl currently serves as a director of Marical, Inc., a marine biotechnology company Classic Foods, Inc. and Custom Foods, Inc. MS. SWERSKY has been a director of the Company since February 1996. She has been President of The Meltech Group, a consulting firm specializing in business advisory services for high-growth potential businesses, since 1995. She was the President of The Net Collaborative, Inc., an Internet systems integration company, from 1996 to 1997. She served as President of Work/Family Directions, Inc., a provider of employee benefits programs, from 1992 through 1995. Prior to 1992, she was Executive Vice President and Chief Financial Officer of AICorp, Inc., a computer software company. Ms. Swersky also serves as a Director of Art Technology Corp., a computer software company. A director may be removed for cause, which is generally defined under Delaware law as an event of a substantial nature which directly affects the rights and interests of a company's stockholders, such as disclosing trade secrets of the Company or embezzling corporate funds, by a vote of at least a majority of the shares of the Company's capital stock entitled to vote in the election of directors. A director may be 8 removed without cause by a vote of at least seventy-five percent of the shares of the Company's capital stock entitled to vote in the election of directors. THE BOARD OF DIRECTORS AND ITS COMMITTEES The Board of Directors met nineseven times during the fiscal year ended December 31, 2001.2002. The membership of the Audit Committee of the Board of Directors is currently comprised of which Messrs. McDermott and Fraser and Ms. Swersky are currently members, reviews with the independent accountantsSwersky. The functions and management the annual consolidated financial statements and independent auditors' opinion, discusses the scope and reviews the resultsresponsibilities of the examinationAudit Committee are set forth below in the Report of the Company's consolidated financial statements by the independent auditors, recommends the retention of the independent auditors to the Board of Directors and periodically reviews the Company's accounting policies, audit procedures, internal accounting, financial controls and Securities and Exchange Commission filings.Audit Committee. The Audit Committee met eightten times during the fiscal year ended December 31, 2001.2002. The Compensation Committee, whose members currently are 7 Messrs. Oates, McDermott and Condon, is responsible for administering the Company's stock plans and for reviewing and approving compensation matters concerning the executive officers and key employees of the Company. The Compensation Committee met threefive times during the fiscal year ended December 31, 2001.2002. The Nominating and Corporate Governance Committee, whose members currently are Messrs. Condon, McDermott and Oates, is responsible for oversight of corporate governance at the Company and recommending to the Board of Directors persons to be nominated for election or appointment as directors of the Company. The Nominating and Corporate Governance Committee will consider nominees recommended by stockholders. Any such recommendations should be submitted in writing to the Secretary of the Company at the Company's principal executive offices in accordance with the nominating procedures set forth in the Company's by-laws. The Nominating and Corporate Governance Committee met onefour time during the fiscal year ended December 31, 2001.2002. During 2001,2002, other than Mr. Friedl who missed three meetings of the Board of Directors due, in part, to illness, no director attended fewer than 75% of (i) the total number of meetings of the Board of Directors (held during the period for which he or she has been a director) and (ii) the total number of meetings held by all committees of the Board on which he or she served (during the period that he or she served). REPORT OF THE AUDIT COMMITTEE The functions of the Audit Committee (the "Audit Committee") are focused on the following areas: o the soundness of the Company's internal controls; o- the reliability and integrity of the Company's accounting and financial reporting practices; o- the quality and integrity of the Company's financial statements and reports; o- the independence and performance of the Company's internal auditors and independent auditors - the Company's compliance with legal and regulatory requirements and internal policies; and o- the independence and performancesoundness of the Company's internal auditors and independent auditors.controls. The Audit Committee meets with management periodically to consider the adequacy of the Company's internal controls and the objectivity of its financial reporting. The Audit Committee discusses these matters with the Company's independent auditors and with appropriate Company financial personnel and internal auditors. The Audit Committee regularly meets privately with both the independent auditors and the internal auditors, each of whom has unrestricted access to the Audit Committee. The Audit Committee met eight times during 2001. The Audit Committee also recommends to the Board the appointment of the independent auditors and reviews periodically their performance and independence from management. In addition, the Audit Committee reviews the Company's financing plans and reports recommendations to the full Board for approval and to authorize action. The Directorsdirectors who serve on the Audit Committee are all "Independent" for purposes of Section 4200(c)(14) of the National Association of Securities Dealers' listing standards. That is, the Board of Directors has determined that none of the members of the Audit Committee has a relationship to the Company that may interfere with his or her independence from the Company and its management. 9 The Audit Committee met ten times during 2002. The Board has adopted a written charter setting out the functionsauthority and responsibilities of the Audit Committee. A copy of the current Audit Committee Charter is attached to perform.this report as APPENDIX A and provides greater detail regarding the activities of the Audit Committee. Management has primary responsibility for the Company's consolidated financial statements and the overall reporting process, including the Company's system of internal controls. 8 The independent auditors audit the annual consolidated financial statements prepared by management, express an opinion as to whether those consolidated financial statements fairly present the financial position, results of operations and cash flows of the Company in conformity with generally accepted accounting principles and discuss with the Audit Committee any issues they believe should be raised with the Audit Committee. For 2001,2002, the Audit Committee reviewed the Company's audited consolidated financial statements and met with both management and Deloitte & Touche, the Company's independent auditors, to discuss those consolidated financial statements. Management has represented to the Audit Committee that the consolidated financial statements were prepared in accordance with generally accepted accounting principles.principles and fairly represent the financial condition and results of operations of the Company. The Audit Committee has received from and discussed with Deloitte & Touche the written disclosures and the letter required by Independence Standards Board Standard No. 1 (Independence Discussions with Audit Committees). These items relate to Deloitte & Touche's independence from the Company. The Audit Committee also discussed with Deloitte & Touche the matters required to be discussed by Statement on Auditing Standards No. 61 (Communication with Audit Committees). Based on these reviews and discussions, the Audit Committee recommended to the Board that the Company's audited consolidated financial statements be included in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2001.2002. The Audit Committee also recommended thatengaged Deloitte & Touche be retainedto act as the Company's independent auditors for the 20022003 fiscal year. RESPECTFULLY SUBMITTED BY THE AUDIT COMMITTEE OF THE BOARD OF DIRECTORS Thomas McDermott (Chairman) Robert Fraser Phyllis Swersky 910 COMPENSATION AND OTHER INFORMATION CONCERNING DIRECTORS AND EXECUTIVE OFFICERS EXECUTIVE COMPENSATION SUMMARY COMPENSATION TABLE The following table sets forth summary information concerning the compensation paid or earned for services rendered to the Company in all capacities during the years ended December 31, 2002, 2001 2000 and 19992000 to (i) the Company's Chief Executive Officer and (ii) each of the other four most highly compensated executive officers of the Company who received total annual salary and bonus in excess of $100,000 in fiscal 20012002 (the "Named Executive Officers").
LONG TERM COMPENSATION ANNUAL COMPENSATION(1) AWARDS ANNUAL---------------------- ------------ ALL OTHER NAME AND COMPENSATION(1)BONUS OR COMPENSATION PRINCIPAL POSITION YEAR SALARY($) BONUS($COMMISSION($) OPTIONS(#)(2) ($)(3) ------------------- ----------------------------- ---- ---------- -------------------------------- ------------- ------------------ Kevin J. Sheehan............. 2002 750,000 1,687,500 33,428 6,840 Chief Executive Officer and 2001 650,000 1,462,500 70,557 6,090 Chief Executive Officer and5,940 Chairman 2000 550,000 1,100,000 129,704 5,742 Chairman 1999 450,000 900,000 209,124 5,442 Michael F. Rogers............ 2002 650,000 1,462,500 77,767 6,840 President 2001 550,000 1,237,500 103,962 6,090 President5,940 2000 450,000 900,000 137,806 5,679 1999 350,000 700,000 117,718 5,249 Edmund J. Maroney............ 2002 425,000 956,250 20,000 6,714 Senior Vice President - 2001 365,000 821,250 46,199 5,863 Senior Vice President -5,713 Technology 2000 315,000 630,000 53,170 5,504 Technology 1999 265,000 530,000 65,182 5,140 Robert D. Mancuso............ 2002 350,000 675,654(4) 24,759 6,588 Senior Vice President - ... 2001 325,000 579,438(4) 45,048 5,796 Senior Vice President -5,646 Marketing and Client 2000 275,000 562,312(4) 61,36661,336 5,454 and Client Management 1999 225,000 442,577(4) 49,812 5,089 Karen C. Keenan (5).......... 2001 285,000 641,250 31,930 5,729John N. Spinney, Jr.......... 2002 250,000 375,000 70,000 6,420 Senior Vice President and 2000 235,000 470,000 23,956 5,4022001(5) 72,115 150,000 20,000 123 Chief Financial Officer 1999 185,000 323,750 59,764 5,037
- ---------- (1) Excludes non-cash compensation that in the aggregate does not exceed the lesser of $50,000 or 10% of such named individual's cash compensation. (2) Adjusted to reflect the two-for-one stock split of the Company's Common Stock on June 15, 2000.14, 2002. (3) The amount shown for each Named Executive Officer for 2002, 2001 2000 and 19992000 includes the dollar value ($5,250,6,000, $5,100 and $4,800)$5,100) of matching contributions made pursuant to the Company's 401(k) plan, a qualified employee benefit defined contribution plan, for 2002, 2001 2000 and 1999,2000, respectively. Also included are net premiums paid by the Company for term life insurance for the benefit of Messrs. Sheehan ($840, $642$840 and $578)$642), Rogers ($840, $579$840 and $449)$579), Maroney ($613, $404714, $613 and $340)$404), Mancuso ($546, $354588, $546 and $289)$354) and Ms. KeenanSpinney ($479, $302420, $123 and $237)$0) in 2002, 2001 2000 and 1999,2000, respectively. (4) Amounts shown represent commission payments made during 2002, 2001 2000 and 19992000 and relate in part to revenues generated in 2001, 2000 1999 and 1998,1999, respectively. (5) Ms. Keenan stepped down from her position as Chief Financial Officer, effective as of January 1, 2002. 10Mr. Spinney joined the Company in September 2001. 11 OPTION GRANTS IN 20012002 The following table sets forth certain information regarding options to purchase Common Stock granted during 20012002 by the Company to the Named Executive Officers. The Company did not grant any stock appreciation rights in 2001.2002.
INDIVIDUAL GRANTS --------------------------------------------------------- POTENTIAL REALIZABLE --------------------------------------------------------- VALUE AT ASSUMED ANNUAL NUMBER OF % OF TOTAL PERCENTAGE RATES OF STOCK SHARES OPTIONS PRICE APPRECIATION UNDERLYING GRANTED TO FOR OPTION TERM (2) OPTIONS EMPLOYEES IN EXERCISE PRICE EXPIRATION ------------------------------------------------------- NAME GRANTED FISCAL YEAR ($/SHARE) (1) DATE 5% ($) 10% ($) - ---- ------------------ ------------- -------------- ------------------------ ------------ ------------------------------------- Kevin J. Sheehan...... 951* 0.09% 66.253,428 0.51% 29.0290 11/16/08 33,843 76,779 30,000 4.45% 31.0900 11/12/2006 21,427 48,611 1,425* 0.14% 69.80 11/18/2007 33,828 76,743 68,181** 6.66% 63.33 11/14/2011 2,715,506 6,881,62412 586,570 1,486,484 Michael F. Rogers..... 542* 0.05% 66.253,324 0.49% 31.0900 11/16/08 35,147 79,736 66,513 9.86% 31.0900 11/12/2006 12,212 27,705 4,061* 0.40% 66.2512 1,300,484 3,295,683 3,476 0.52% 36.2150 11/18/2007 109,527 255,244 1,425* 0.14% 69.8007 42,812 97,127 4,454 0.66% 36.2150 11/18/2007 33,828 76,743 4,495* 0.44% 66.25 11/16/2008 142,183 340,554 93,439** 9.12% 63.33 11/14/2011 3,721,479 9,430,95808 65,666 153,030 Edmund J. Maroney..... 160* 0.02% 66.2520,000 2.97% 31.0900 11/12/2006 3,605 8,179 919* 0.09% 66.25 11/18/2007 24,786 57,761 462* 0.05% 69.80 11/18/2007 10,967 24,881 44,658** 4.36% 63.33 11/14/2011 1,778,634 4,507,40812 391,047 990,989 Robert D. Mancuso..... 679* 0.07% 66.2520,000 2.97% 31.0900 11/12/2006 15,299 34,708 1,379* 0.13% 66.2512 391,047 990,989 2,722 0.40% 36.9700 11/18/2007 37,193 86,674 42,990** 4.20% 63.3307 27,803 61,437 2,037 0.30% 36.9700 11/14/2011 1,712,201 4,339,054 Karen C. Keenan....... 2,943* 0.29% 66.2516/08 25,612 58,105 John N. Spinney, Jr... 20,000 2.97% 31.0900 11/12/2006 66,310 150,434 1,543* 0.15% 66.25 11/12 391,047 990,989 50,000 7.41% 36.9700 6/18/2007 41,615 96,981 27,444** 2.68% 63.33 11/14/2011 1,093,037 2,769,97012 1,162,512 2,946,033
- ------------------------- * Grants are exercisable immediately. ** Of the number shown, (i) a portion of the grant becomes exercisable in 48 equal monthly installments beginning November 14, 200112, 2002 and includes a reload feature (60,000(30,000 for Mr. Sheehan, 50,00025,000 for Mr. Rogers, 40,00020,000 for Mr. Maroney, 40,00020,000 for Mr. Mancuso and 20,000 for Ms. Keenan,Mr. Spinney, respectively), and (ii) a portion of the grant is exercisable (a) immediately (8,181(3,428 for Mr. Sheehan, 43,43952,767 for Mr. Rogers, 4,658 for Mr. Maroney, 2,9904,759 for Mr. Mancuso, respectively and, 7,444(b) in four annual installments and includes a reload feature (50,000 for Ms. Keenan, respectively)Mr. Spinney). The reload feature provides that on an exercise of options in which the optionee makes payment through the delivery of previously owned shares of the Company's Common Stock, the optionee shall receive an additional option to purchase that number of shares of the Company's Common Stock as was delivered in payment for such exercise. (1) The exercise price per share of each option was determined by the Compensation Committee to be equal to the fair market value per share of the Common Stock on the date of grant. (2) Amounts shown represent hypothetical gains that could be achieved for the respective options exercised at the end of the option term. These gains are based on assumed rates of appreciation of 5% and 10% 11 compounded annually from the date the respective options were granted to their expiration date. The gains shown are net of the option exercise price, but do not include deductions for taxes or other expenses associated with the exercise of the options or sale of the underlying shares. The actual gains, if any, on the stock option exercises will depend on the future performance of the Common Stock, the optionholder's continued employment through the option period, the date on which the options are exercised and the date on which the underlying shares of Common Stock are sold. The potential realizable value does not represent the Company's prediction of its future stock price performance. None of the Named Executive Officers sold during 2001 any of the shares acquired by such Named Executive Officer during 2001 upon exercise by such Named Executive Officer of options previously held by such Named Executive Officer.12 AGGREGATED OPTION EXERCISES IN 20012002 AND OPTION VALUES AT DECEMBER 31, 20012002 The following table sets forth certain information regarding stock option exercises by the Named Executive Officers in 20012002 and the number and value of the Named Executive Officers' unexercised stock options at December 31, 2001.2002.
VALUE OF UNEXERCISED NUMBER OF IN-THE-MONEY UNEXERCISED OPTIONS AT OPTIONS AT DECEMBER 31, 2001(#)2002(#) DECEMBER 31, 20012002 ($)(2) ------------------------------- ------------------------ SHARES ACQUIRED VALUE ------------------------------- ------------------------ NAME ON EXERCISE (#) REALIZED ($)(1) EXERCISABLE UNEXERCISABLE EXERCISABLE UNEXERCISABLE - ---- --------------- --------------- ----------- ------------- ----------- ------------- Kevin J. Sheehan.... 18,944 1,130,723 387,637 152,508 16,725,192 2,744,589Sheehan..... 16,704 387,125 903,255 193,759 14,045,129 412,941 Michael F. Rogers... 64,776 3,639,106 289,822 127,088 9,370,366 2,287,105Rogers.... 66,704 1,918,004 683,418 161,465 6,869,835 344,107 Edmund J. Maroney... 10,456 611,980 142,802 78,757 6,140,105 1,400,048Maroney.... 0 0.00 356,445 106,673 5,485,357 206,504 Robert D. Mancuso... 15,768 933,046 138,793 78,757 5,941,454 1,400,048 Karen C. Keenan..... 39,500 2,330,561 139,900 59,590 6,134,845 1,344,847Mancuso.... 50,144 1,384,854 303,042 106,673 4,251,097 206,504 John N. Spinney, Jr.. 0 0.00 13,333 76,667 245,050 0
- ------------------------- (1) Calculated as the difference between the fair market value of the underlying Common Stock at the exercise date of the options and the aggregate exercise price. Actual gains on stock option exercises depend on the value of the underlying Common Stock on the date such Common Stock is actually sold. (2) Value is based on the difference between the option exercise price and the fair market value of the Company's Common Stock on December 31, 20012002 ($66.2127.39 per share, the last reported sales price of the Company's Common Stock on the Nasdaq National Market on December 31, 2001)2002) multiplied by the number of shares underlying the option. The actual gains, if any, on stock option exercises will depend on the future performance of the Common Stock, the optionholder's continued employment through the option period, the date on which the options are exercised and the date on which the underlying shares of Common Stock are sold. None of the Named Executive Officers sold during 2001 any of the shares acquired by such Named Executive Officer during 2001 upon exercise by such Named Executive Officer of options previously held by such Named Executive Officer. STOCK PLANS The Company currently has three stock plans: the 1995 Plan, the Director Plan and the 1997 Employee Stock Purchase Plan (the "1997 Plan"). Each of the 1995 Plan, the Director Plan and the 1997 Plan have been approved by stockholders. The Company does not have any equity compensation plans that have not been approved by stockholders. 12 The following table provides aggregate information, as of December 31, 2001,2002, regarding outstanding options and the number of shares of Common Stock available for future issuance under the 1995 Plan, the Director Plan and the 1997 Plan.
- ----------------------------------------------------------------------------------------------------------------- Number of shares of common stock to Weighted-average exercise price of Number of shares of common stock be issued upon exercise of outstanding options, warrants and remaining available for future outstanding options, warrants and rights issuance rights - ----------------------------------------------------------------------------------------------------------------- --------------------------------------- -------------------------------------- ---------------------------------- 3,460,805 $39 1,171,483* 6,621,152 $ 22 4,811,185* - -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------- ----------------------------------
*Includes shares available for issuance under the 1997 Plan. 13 BONUSES The Company from time to time awards certain key employees bonuses based on both individual and Company performance. The Company's 20012002 Senior Executive Bonus Plan was put in place in December 20002001 and expired on December 31, 2001.2002. The 20012002 Senior Executive Bonus Plan established a target level for 20012002 operating earnings per share and cash bonus pools for executive officers based on achieving target levels. Bonuses were allocated to management based on contributions to operating results. Payments to Named Executive Officers in 20012002 were made in the following amounts: Mr. Sheehan $1,687,500; Mr. Rogers $1,462,500; Mr. Rogers $1,237,500;Maroney $956,250; Mr. Maroney $821,250; Ms. Keenan $641,250;Spinney $375,000; and all executive officers as a group $4,351,100.$4,825,000. EMPLOYMENT AGREEMENTS The Company entered into amended and restated employment agreements with Kevin J. Sheehan, Michael F. Rogers, Robert D. Mancuso and Edmund J. Maroney and Karen C. Keenan on May 16, 2000, and with John N. Spinney, Jr. on November 12, 2002, each with a term of three years, subject to annual renewal and earlier termination. The agreements with Messrs. Sheehan, Rogers, Mancuso, Maroney and MaroneySpinney currently have a term that expires on December 31, 2004. The agreement with Ms. Keenan, who stepped down as Chief Financial Officer effective as of January 1, 2002, terminates effective May 1, 2002. Ms. Keenan currently remains an employee of the Company and intends to remain as such subsequent to May 1, 2002.2005. Messrs. Sheehan's, Rogers', Maroney's and Mancuso's and Ms. Keenan'sMr. Spinney's agreements provide that the Company will employ Messrs. Sheehan, Rogers, Maroney, Mancuso and MancusoSpinney as Chief Executive Officer, President, Senior Vice President - Technology and Senior Vice President - Marketing and Client Management, respectively, and Ms. Keenan,Senior Vice President and Chief Financial Officer, respectively, and will pay them an annual salary determined by the Company's Board of Directors, as well as an annual bonus under the Company's then applicable bonus plans, if any. Under their employment agreements, the Company may terminate their employment for cause defined as (i) a finding by a majority of the Board of Directors that the employee has performed his duties inadequately, (ii) action or inaction by the employee which results in a material breach of the agreement or in the employee unfairly competing with the Company, (iii) the commission of a felony which shall adversely affect the employee's ability to perform his duties, or (iv) the commission of an act of fraud, dishonesty, gross negligence or deliberate disregard for the rules and policies of the Company. Termination for cause results in no liability to the Company beyond the payment of wages to the date of discharge, except in the case of a termination solely pursuant to a finding by a majority of the Board of Directors that an individual has performed his or her duties inadequately, in which case the agreements provide for a lump sum payment equal to nine months of annual salary at the then current rate, as well as nine months of continuing medical coverage paid for by the Company. Should their employment be terminated by the Company without cause, by disability, or by Messrs. Sheehan, Rogers, Mancuso, Maroney or Mancuso or Ms. KeenanSpinney for good reason, which good reason includes (i) a material change by the Company of either of their authority, functions or duties which results in a reduction in their respective position's scope, importance or responsibilities, (ii) a failure by the Company to comply with the terms of the employment agreements, and (iii) with respect to Mr. Sheehan only, a failure by the stockholders to re-elect him as a director of the Company, the agreements provide for a lump sum payment equal to the greater of twice their current annual salary and the amount equal to the highest of their three most recent annual bonuses, or the salary and bonus due to be paid under the remaining term of the agreement. Mr. Mancuso's agreement bases the foregoing payment on the highest of his three most recent annual sales commission payments, rather than bonus. The agreements also provide for continuation of 13 medical coverage for the longer of two years or the remaining term of the agreement. The agreements also provide that the Company shall pay to Messrs. Sheehan, Rogers, Mancuso Maroney and MancusoSpinney an amount sufficient to fund a life insurance policy payable to the beneficiaries of their choice in a face amount equal to same amount as that they would receive upon termination of their employment by the Company without cause. Should Ms. Keenan's employment be terminated by death, her agreement provides for a lump sum payment in the same amount as that she would receive upon termination of her employment by the Company without cause. The Company also entered into change of control employment agreements with Kevin J. Sheehan, Michael F. Rogers, Robert D. Mancuso, and Edmund J. Maroney and Karen C. Keenan on May 16, 2000.2000, and with John N. Spinney, Jr. on August 23, 2001. The agreements with Messrs. Sheehan, Rogers, Mancuso, Maroney and MaroneySpinney currently have a term of three years, subject to automatic annual renewal and earlier termination. The agreement with Ms. Keenan has been amended to terminate effective May 1, 2002 concurrent with the termination of Ms. Keenan's employment agreement with the Company.14 The change of control employment agreements become effective upon a change in control of the Company, defined to be a consolidation, merger, reorganization or sale or transfer of all or substantially all of the assets of the Company, a change in a majority of the Board of Directors, or the acquisition by any person of 20% or more of the voting securities of the Company. The agreements provide that if any of Messrs. Sheehan, Rogers, Mancuso, or Maroney or Ms. KeenanSpinney is terminated during the term of his or her agreement, he or she shall receive a lump sum severance payment equal to three times the employee's most recent annual salary plus a payment equal to three times the highest of the employee's three most recent annual bonuses, or, in the case of Mr. Mancuso, the highest of his three most recent annual sales commission payments, as well as an actuarial payment under any existing defined benefit plan and continuing benefits and medical coverage for three years. PENSION PLANS In 1971, the Company adopted the Investors Bank & Trust Pension Plan (as amended, the "Pension Plan"), covering all employees who are at least 21 years of age. In 1996, the Company amended the Pension Plan to freeze the admission of new entrants after December 31, 1996. The Pension Plan was amended in December 2001 to freeze benefit accruals for certain highly compensated participants as of December 31, 2002, as well as change the maximum allowable compensation projected for future years. Such highly compensated participants will receive their full benefit accrual under the Company's non-qualified retirement plan, as described below. Benefits under the Pension Plan are based on an employee's years of service and his or her final average monthly compensation. A participant's monthly benefit at normal retirement (I.E., at or after attaining the age of 65 years) payable as a life annuity equals a percentage of the participant's final average monthly compensation multiplied by years of service. The percentage varies depending on years of service and the level of final average monthly compensation. Early retirement benefits are available to participants who have attained age 55 and have at least 10 years of service. Benefits are payable at retirement in the form of a monthly annuity or a single lump sum. A participant's final average monthly compensation is the average of such participant's total eligible compensation (I.E., basic cash remuneration excluding incentive compensation) during the 60 consecutive months in the last 120 months of employment affording the highest such average subject to certain limits on eligible compensation set by Federal law. For 2001,2002, this limit was $170,000.$200,000. The Pension Plan's benefit formula described above became effective in 1991, but applies to all periods of benefit service. In 1994, the Company adopted the Investors Bank & Trust Supplemental Executive Retirement Plan (as amended, the "SERP") covering certain employees. The SERP is a non-qualified supplemental retirement plan and pays benefits for certain participants in addition to benefits paid under the Pension Plan. Benefits under the SERP are based on an employee's total compensation or the portion of such employee's total compensation not included in the calculation of benefits to be paid under the Pension Plan. Payments under the SERP are based on years of service and the employee's final total compensation, including incentive compensation (i.e. bonus and commissions) for certain participants. 14 The following table shows the estimated annual benefits payable to employees covered by both the Pension Plan and the SERP or exclusively by the SERP upon retirement in specified total compensation and years of service classifications. Amounts listed in the table are not subject to deduction for social security or other offset amounts.
Years of Service at Retirement (Age 65 in 2001) -------------------------------------------------------------------------------------------------2002) ------------------------------------------------------------------------------ REMUNERATION 10 15 20 25 30 35 - ------------ -- ---------- ---------- ---------- ---------- ------------------- --------- ----------- ----------- ----------- $200,000 $40,953 $61,430 $81,907 $102,383 $109,883 $117,383 $500,000 $105,453 $158,180 $210,907 $263,633 $282,383 $301,133 $1,000,000 $212,953 $319,430 $425,907 $532,383 $569,883 $607,383 $1,500,000 $320,453 $480,680 $640,907 $801,133 $857,383 $913,633 $2,000,000 $427,953 $641,930 $855,907 $1,069,883 $1,144,883 $1,219,883$ 200,000 $ 40,953 $ 61,430 $ 81,907 $ 102,383 $ 109,883 $ 117,383 $ 500,000 $ 105,453 $ 158,180 $ 210,907 $ 263,633 $ 282,383 $ 301,133 $ 1,000,000 $ 212,953 $ 319,430 $ 425,907 $ 532,383 $ 569,883 $ 607,383 $ 1,500,000 $ 320,453 $ 480,680 $ 640,907 $ 801,133 $ 857,383 $ 913,633 $ 2,000,000 $ 427,953 $ 641,930 $ 855,907 $ 1,069,883 $ 1,144,883 $ 1,219,883
15 The Named Executive Officers have the following credited years of service under the Pension Plan and the SERP as of December 31, 2001:2002: Mr. Sheehan, 25.626.6 years; Mr. Rogers, 19.320.3 years; Mr. Maroney, 16.3 years; Ms. Keenan, 12.417.3 years; and Mr. Mancuso, 9.310.3 years. The Named Executive Officer has the following credited years of service under the SERP as of December 31, 2002: Mr. Spinney, 1.3 years. The summary compensation table previously presented does not reflect the payment to any of the Named Executive Officers of compensation pursuant to either the Pension Plan or the SERP, as payment obligations pursuant to each of the Pension Plan and the SERP are contingent on retirement. REPORT OF COMPENSATION COMMITTEE ON EXECUTIVE COMPENSATION The Company's executive compensation program is administered by the three member Compensation Committee of the Board of Directors (the "Compensation Committee"). The three members of the Compensation Committee are Non-Employee Directors.independent non-employee directors. Pursuant to the authority delegated by the Board of Directors, the Compensation Committee establishes each year the compensation of the Chief Executive Officer, and together with the Chief Executive Officer, establishes the base salariescompensation of the other executive officers of the Company. The Compensation Committee then recommends those compensation packages to the full Board for its approval. The Company's compensation policy for executive officers is designed to achieve the following objectives: o- To enhance profitability of the Company and increase stockholder value. o- To reward executives in accordance with the Company's annual and long-term performance goals. o- To recognize individual initiative and achievement. o- To provide competitive compensation that will attract and retain qualified executives. The compensation program for executive officers consists of three primary elements: (1) base salary, which is determined on an annual basis and is primarily dependent on external market data; (2) annual incentive compensation in the form of cash bonuses which are based on the achievement of pre-determined financial objectives of the Company; and (3) long-term incentive compensation, in the form of stock options, granted periodically with the objective of aligning the executive officers' long-term interests with those of the stockholders, encouraging superior results over an extended period and retaining key executive officers. Annual incentive compensation for Mr. Mancuso is in the form of sales commission payments based on revenue received by the Company from new sales. Base salary is intended to be competitive with base salary offered for similar executive positions at other local companies in the same or similar industries. The base salary for the Company's executive officers for 20012002 reflected a mid-range level of competitive compensation in order to attract and retain key executive officers. In addition to external market data, the Committee also reviews the Company's financial performance and individual performances when adjusting base salary annually. In the fallspring of 1999,2002, the Compensation Committee engaged Hewitt Associates to perform an independent evaluation of executive compensation at the Company. The Hewitt report looked at each compensation component as well as the relative mix of compensation for both executive officers and directors of the Company. The report compared executive compensation at the Company to compensation at various other companies, including competitors of the Company andCompany. The report also used a number of third party compensation surveys. The report adjusted comparative compensation levels according to size of company and other factors. The Compensation Committee met independently with officials from Hewitt and used the information and analysis contained in the Hewitt report in determiningdeveloping the 2003 Executive Compensation Plan. The Compensation Committee met in executive compensation levels atsession regularly while developing the Company beginning in 2000.2003 Compensation Plan. 16 In November 2001,2002, the Compensation Committee set the terms for the 20022003 Executive Compensation Plan.Plan, and recommended those terms to the full Board for approval. The full Board approved the 2003 Executive Compensation Plan at their November 2002 regular meeting. This plan established (i) base salaries for 2002;2003; (ii) proposed option grant levels for 2002; and2003; (iii) target levels for 15 operating earnings per share for 20022003 and bonus amounts payable to executive officers under the Senior Executive Bonus Plan, based on achieving such targets.targets and (iv) sales commission parameters for Mr. Mancuso. If 20022003 operating earnings per share equal the minimum target, certain executive officers will receive bonuses ranging from 100% to 125% of their annual base pay, depending on their positions, with the Chief Executive Officer and the President each receiving 125% of their respective annual base pay. If 20022003 operating earnings per share exceed the minimum target level, additional bonus amounts are available to the executive officers under the bonus plan, up to a maximum amount equal to 225% of their respective annual base pay. The actual level of bonus earned is based upon achievement of specific predetermined performance targets established by the Compensation Committee. No bonuses will be payable to executive officers if 20022003 operating earnings per share are less than or equal to 20012002 operating earnings per share. Mr. Mancuso receives commissions, subject to various eligibility requirements, on revenue received by the Company from sales to new clients and sales of new products to existing clients. Federal law and regulations provide generally that in order to qualify for a tax deduction (as further explained later in this report), compensation in excess of $1 million paid to a public corporation's top executive officers must qualify as performance-based compensation. In order to qualify as performance-based compensation, bonuses must be earned under a plan, the material terms of which have been approved by stockholders. In general, the performance measures under such a plan must be reapproved by stockholders every five years. The Senior Executive Bonus Plan was last approved by stockholders in April 2001. Long-term incentive compensation, in the form of stock options, also aligns executive officers' interests with those of stockholders. In addition, the Compensation Committee believes that equity ownership by executive officers helps to balance the short term focus of annual incentive compensation with an emphasis on long-term financial results and may help to retain key executive officers. When establishing stock option grant levels, the Compensation Committee considers existing levels of stock ownership, previous grants of stock options, vesting schedules and exercise price of outstanding options and the current stock price. Stock options granted under the 1995 Plan have had an exercise price equal to the fair market value of the Company's Common Stock on the date of grant and generally vest over a four-year period. The 20012002 base salary for Mr. Sheehan, the Company's Chief Executive Officer, was established by the Board of Directors in December 2000.2001. Under the terms of the 20012002 Senior Executive Bonus Plan, Mr. Sheehan's bonus eligibility was set forth on a matrix under which Mr. Sheehan would receive no bonus if 20012002 operating earnings per share did not exceed 20002001 operating earnings per share. Mr. Sheehan's bonus eligibility increased incrementally with each $.05 per sharein relation to the amount by which 20012002 operating earnings exceeded 20002001 operating earnings. In accordance with the terms of the 20012002 Senior Executive Bonus Plan, at the Company's operatingdiluted earnings per share level of $1.53 per share$1.04 for 2001,2002, Mr. Sheehan was eligible for a bonus equal to 225% of his 20012002 salary, or $1,462,500.$1,687,500. Accordingly, approximately 69% of his $2,112,500Mr. Sheehan's $2,437,500 in 20012002 cash compensation was based on corporate performance, specifically, the Company's operatingdiluted earnings per share. Also, the Compensation Committee granted Mr. Sheehan options to purchase 68,18130,000 shares of Common Stock. Of this number, options to purchase 60,000 shares were grantedStock under the Company's 20012002 Executive Compensation Plan and options to purchase 8,181 shares were granted as tax reimbursement options.Plan. The Board of Directors believes that Mr. Sheehan has led the Company toward achieving its goals of growth in revenue and the client base and expansion in the breadth of services provided. The Board specifically noted the Company's overall performance under Mr. Sheehan's leadership.leadership, especially through the difficult economic and market conditions experienced in 2002. In general, under Section 162(m) of the Internal Revenue Code of 1986, as amended (the "Code"), the Company cannot deduct, for federal income tax purposes, compensation in excess of $1,000,000 paid to certain executive officers. This deduction limitation does not apply, however, to compensation that 17 constitutes "qualified performance-based compensation" within the meaning of Section 162(m) of the Code and the regulations promulgated thereunder. The Compensation Committee has considered the limitations on deductions imposed by Section 162(m) of the Code, and it is the Compensation Committee's present intention that, for so long as it is consistent with its overall compensation objectives, substantially all tax deductions attributable to executive compensation will not be subject to the deduction limitations of Section 162(m) of the Code. 16 The Compensation Committee is satisfied that the executive officers of the Company are dedicated to achieving significant improvements in the long-term financial performance of the Company and that the compensation policies and programs implemented and administered have contributed and will continue to contribute towards achieving this goal. RESPECTFULLY SUBMITTED BY THE COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS James M. Oates Frank B. Condon, Jr. Thomas P. McDermott COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION The Company's Board of Directors has established a Compensation Committee currently consisting of Messrs. Oates, Condon and McDermott, who were the only members of the Compensation Committee during 2001.2002. No executive officer of the Company served as a member of the Compensation Committee of another entity (or other committee of the Board of Directors performing equivalent functions or, in the absence of any such committee, the entire Board of Directors), one of whose executive officers served as a director of the Company. COMPENSATION OF DIRECTORS Employee directors do not receive cash compensation for their service as members of the Board of Directors. For 2001,2002, non-employee directors received an annuala retainer fee of $10,000$15,000, paid quarterly, and an additional $1,700$2,142.86 for each meeting of the Board of Directors they attended. During 2002,2003, each non-employee director will receive an annuala retainer fee of $15,000$20,000 and additional meeting fees for each meeting attended totaling $15,000 if all regular meetings are attended. During 2002,2003, each member of the Audit Committee will receive additional fees equal to $4,000. Seven Board of Director Meetings were planned for 20012002 and seven are planned for 2002.2003. Non-employee directors are also eligible for participation in the 1995 Non-Employee Director Stock Option Plan, pursuant to which each non-employee director receives automatic grants of options and is eligible to receive his or her annual fee in the form of stock options. During 2001, pursuantPursuant to the Director Plan, immediately following the 2002 Annual Meeting of Shareholders, each of Messrs. Condon, Fraser, Friedl, McDermott, Oates and Ms. Swersky received an option to purchase 2,5005,000 shares of Common Stock at an exercise price equal to the fair market value of the Company's Common Stock on the date of grant. 17 In addition, under the Director Plan, directors may elect to receive their retainer fee in the form of stock options. Pursuant to this election, Messrs. Condon, Fraser, Friedl and McDermott were granted options to purchase a total of 2,728 shares of the Company's common stock. In each such case, the exercise price per share of each option was determined to be equal to the fair market value per share of the Common Stock on the date of grant. STOCK PERFORMANCE The following graph compares the change in the cumulative total stockholder return on the Company's Common Stock for the period from January 1, 19971998 through December 31, 2001,2002, with the cumulative total return on the Center for Research in Securities Prices Index for the Nasdaq Stock Market 18 ("Nasdaq Stock Market Index") and the Center for Research in Securities Prices Index for Nasdaq financial stocks ("Nasdaq Financial Stocks Index"). The comparison assumes $100 was invested on December 31, 19961997 in the Company's Common Stock at the $6.938$5.70 closing price on that day and in each of the foregoing indices and assumes reinvestment of dividends, if any. [CHART] Comparison of Five Year CumulativeYear( )Cumulative Total Return Among Investors Financial Services Corp., Nasdaq Stock Market Index and Nasdaq Financial Stocks Index
DOLLARS -------------------------------------------------------------------------------- 12/31/199697 12/31/199798 12/31/199899 12/31/1999 12/29/200000 12/31/200101 12/31/02 -------- -------- -------- -------- -------- -------- Investors Financial Services Corp. 100 165.86 215.05 331.73 1,239.08 955.58100.00 129.82 200.70 751.93 579.47 480.35 Nasdaq Stock Market Index 100 122.07 169.07 315.13 190.15 149.91100.00 140.99 261.48 157.42 124.89 86.33 Nasdaq Financial Stocks Index 100 152.9 148.57 147.58 159.40 175.37100.00 97.99 96.50 104.23 114.53 117.69
CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS The Company has adopted a policy whereby all transactions between the Company and its officers, directors and affiliates will be on terms no less favorable to the Company than could be obtained from unrelated third parties and will be approved by a majority of the disinterested members of the Company's Board of Directors. In 2001, the Company paid $113,310 in fees to Goodwin Procter LLP, a law firm of which Robert B. Fraser, a director of the Company, was Chairman from 1984 to 1997. In 2001, the Company paid $563,555 in fees to Ernst & Young LLP, an accounting firm of which Thomas P. McDermott, a director of the Company, was Managing Partner, New England Area from 1989 to 1993. 1819 PROPOSAL 2 APPROVAL OF THEAN AMENDMENT AND RESTATEMENT OF THE COMPANY'S AMENDED AND RESTATED 1995 STOCK PLAN The 1995 Plan provides for the grant of options to purchase shares of Common Stock pursuant to the grant to employees of incentive stock options ("ISOs") within the meaning of Section 422(b) of the Internal Revenue Code of 1986, as amended (the "Code"), and the grant of non-qualified stock options, stock awards or opportunities to make direct purchases of stock in the Company to directors, officers, employees and consultants of the Company.CERTIFICATE OF INCORPORATION GENERAL The Board of Directors has approved and recommendsvoted to therecommend to stockholders that they approve the amendment and restatementCompany amend its Certificate of the Amended and Restated 1995 Stock Plan (as so amended and restated, the "Amended and Restated 1995 Plan"Incorporation (the "Certificate of Incorporation") to increaselimit the numberability of shares of Common Stock that may be issued under the 1995 Plan from 6,140,000 (after automatic adjustments made to take into account the two-for-one stock splits made by the Company with respect to shares of its Common Stock with issue/payable dates of June 15, 2000 and March 17, 1999, respectively) to 7,640,000 shares - an addition of 1,500,000 shares. In April 2001, stockholders approved an amendment to the 1995 Plan that increased the number of shares of Common Stock available for issuance under the 1995 Plan from 4,640,000 shares to 6,140,000 shares (after automatic adjustments made to take into account the two-for-one stock splits made by the Company with respect to shares of its Common Stock with issue/payable dates of June 15, 2000 and March 17, 1999, respectively). In April 1998, stockholders approved an amendment to the 1995 Plan that increased the number of shares of Common Stock available for issuance under the 1995 Plan from 2,240,000 shares to 4,640,000 shares. A total of 825,716 shares of the Company's Common Stock remain reserved for issuance under the 1995 Plan as of the record date. Since April 2001, when the number of shares of Common Stock available for issuance pursuant to the 1995 Plan was last increased, the number of employees at the Company has increased from approximately 1,880 to approximately 2,590. The Company relies on stock options as an essential part of the compensation package necessary for the Company to attractindemnify its officers and retain qualified and experienced key employees.directors. The full text of the Certificate of Amendment (the "Certificate of Amendment") to the Certificate of Incorporation that will effect the aforementioned amendment (the "Charter Amendment") is attached hereto as EXHIBIT B. The Board of Directors believesapproved the Charter Amendment largely in response to industry guidance given by the Federal Reserve Board to bank holding companies concerning indemnification agreements and payments. The purpose of the guidance was to remind bank holding companies of the limitations upon indemnification imposed by section 18(K) of the Federal Deposit Insurance Act and the regulations issued thereunder (the "Indemnification Limits"). The Indemnification Limits apply to preserve the deterrent effects of administrative enforcement action by ensuring that individuals subject to final enforcement actions bear the cost of any judgments, fines and associated legal expenses, and to safeguard the assets of financial institutions. The Indemnification Limits prohibit a bank holding company from paying or reimbursing an "Institution Affiliated Party" (an "IAP" i.e., an officer, director, employee, controlling stockholder or one who participates in the affairs of the bank holding company) for any liability or legal expense derived from a bank regulatory administrative proceeding that results in a final order or settlement in which the IAP is assessed a civil money penalty, is removed or prohibited from banking, or is required to cease an action or take any affirmative action, including making restitution. The Indemnification Limits allow reasonable payments to purchase liability insurance, but the insurance may not pay or reimburse an IAP for any final judgment or civil money penalty assessed against the IAP. The Charter Amendment is intended to clarify that the proposed increaseindemnification provisions of the Certificate of Incorporation comply with the Indemnification Limits by explicitly limiting indemnification such that no indemnification or insurance coverage provided shall exceed that permitted by applicable law. BOARD OF DIRECTORS' RESERVATION OF RIGHTS If the Charter Amendment is approved by the stockholders, the Charter Amendment will become effective upon the filing of the Certificate of Amendment with the Delaware Secretary of State. The Board reserves the right, notwithstanding stockholder approval and without further action by the stockholders, to elect not to proceed with the Charter Amendment, if at any time prior to filing the Certificate of Amendment with the Secretary of State of the State of Delaware the Board, in its sole discretion, determines that the Charter Amendment is no longer in the numberbest interests of shares available under the 1995 Plan is essential to permit the Company and its stockholders. In addition, the Board reserves the right to continuedelay filing the Certificate of Amendment for up to provide long-term, equity based incentives12 months following stockholder approval of the Charter Amendment at the Annual Meeting. However, at the present time, the Board intends to present and future key employees.proceed with the Charter Amendment as presented without delay. Approval of the Amended and Restated 1995 PlanCharter Amendment will require an affirmative vote of a majorityseventy-five percent (75%) of the voting power of all of the then outstanding shares of Common Stockthe capital stock of the Company representedentitled to vote generally in person or by proxy at the Annual Meeting andelection of directors, voting together as a single class. Abstention from voting on this proposal will have the same effect as a vote "against" this proposal. THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS A VOTE "FOR" THE PROPOSAL TO APPROVE THE AMENDED AND RESTATED 1995 STOCK PLAN. DESCRIPTION OF THE AMENDED AND RESTATED 1995 PLAN The complete text of the Amended and Restated 1995 Plan, marked to show the changes proposed for approval, is attached hereto as APPENDIX A and the following discussion is qualified in its entirety by the full text of the Amended and Restated 1995 Plan. The Amended and Restated 1995 Plan was originally approved by the Company's Board of Directors (the "Board") and sole stockholder in August 1995. The purpose of the Amended and Restated 1995 Plan is to provide incentives to directors, officers, employees and consultants of the Company by providing them with opportunities to purchase Common Stock of the Company. Under the Amended and Restated 1995 Plan, employees of the Company may be awarded options which qualify as ISOs, as defined in Section 422(b) of the Code, and directors, officers, employees and consultants of the Company may be granted options which do not qualify as ISOs ("Non-Qualified Option" or "Non-Qualified Options"). Under the Amended and Restated 1995 Plan, directors, officers, employees and consultants of the Company may also be granted awards of Common Stock and the opportunity to purchase Common Stock. ISOs and Non-Qualified Options are sometimes collectively referred to as "Options." Options, awards of Common Stock and opportunities to purchase Common Stock are sometimes collectively referred to as "Stock Rights." 19 The Amended and Restated 1995 Plan is administered by the Compensation Committee (the "Committee") of the Board. Subject to the terms of the Amended and Restated 1995 Plan, the Committee has the authority to determine the persons to whom Stock Rights are granted, the number of shares covered by each Stock Right, the exercise price per share and other terms and provisions governing Stock Rights, including restrictions, if any, applicable to the shares of Common Stock issuable through such Stock Right. However, no employee may be granted Options treated as ISOs to the extent that ISOs become exercisable for the first time by such optionee during any calendar year with respect to stock of the Company having a fair market value (determined at the time the ISOs were granted) in excess of $100,000, and no employee may be granted Options to acquire, in the aggregate, more than 1,792,000 shares of Common Stock under the Plan. The interpretation and construction by the Committee of any provision of the Amended and Restated 1995 Plan or of any Stock Right granted under the Amended and Restated 1995 Plan is final unless otherwise determined by the Board of Directors. Stock Rights may be granted under the Amended and Restated 1995 Plan at any time prior to August 1, 2005. The exercise price per share of ISOs cannot be less than the fair market value of the Common Stock on the date of grant (or, in the case of ISOs granted to employees holding more than 10% of the voting stock of the Company, 110% of the fair market value of the Common Stock on the date of grant). The exercise price for Non-Qualified Options and the purchase price per share of Common Stock granted pursuant to an award of Common Stock or grant of an opportunity to purchase Common Stock cannot be less than the minimum legal consideration required under the laws of any jurisdiction in which the Company may be organized. Options granted under the Amended and Restated 1995 Plan will vest according to a schedule to be determined by the Committee. The Committee shall have the right to accelerate the date of exercise of any installment of any Option (subject to the $100,000 per year limitation on the fair market value of stock subject to ISOs granted to any employee which become exercisable in any calendar year). The Amended and Restated 1995 Plan provides that each Option shall expire on the date specified in the option agreement, but not more than ten years from its date of grant. Payment of the exercise price of an Option granted under the Amended and Restated 1995 Plan may be made in cash or by check, or, if authorized by the Committee, in full or in part by a personal recourse, interest bearing note, by tendering Common Stock of the Company or by assignment to the Company of the proceeds from the sale of the Common Stock acquired upon exercise of the Option and an authorization to the broker or selling agent to pay that amount to the Company. No Stock Right shall be assignable or transferable except by will or the laws of descent and distribution; provided, however, that (a) a Non-Qualified Option may be assigned or transferred pursuant to a valid domestic relations order and (b) a Stock Right other than an ISO may be assigned or transferred to, or for the benefit of, family members or to other persons for estate planning purposes. During the lifetime of a grantee each Stock Right shall be exercisable only by the grantee or an authorized transferee (or, if the grantee is disabled and so long as the Stock Right remains exercisable, by the grantee's duly appointed guardian or other legal representative). Unless otherwise specified in an ISO agreement or unless an ISO has been converted into a Non-Qualified Option, if an ISO optionee ceases to be employed by the Company other than by reason of death or disability, no further installments of his or her ISOs will become exercisable, and the ISOs shall terminate after the passage of thirty days after the date of termination of employment (but no later than their specified expiration dates). If an ISO optionee ceases to be employed by the Company by reason of death or permanent disability, no further installments of his or her options will become exercisable and the ISO's shall terminate after the passage of one year from the date of termination of employment (but no later than their specified expiration dates). Non-Qualified Options are subject to such termination and cancellation provisions as may be determined by the Committee. Option holders are protected against dilution in the event of a stock dividend, recapitalization, stock split, merger or similar transaction. The Board may from time to time adopt amendments to the Amended and Restated 1995 Plan, certain of which are subject to stockholder approval, and the Board may terminate the Amended and Restated 1995 Plan at any time (although such action shall not affect Stock Rights previously granted). Any shares subject to a Stock Right granted under the Amended and Restated 1995 Plan, which Stock Right for any reason expires or terminates unexercised, may again be available for future grants. Unless terminated sooner, the Amended and Restated 1995 Plan will terminate on August 1, 2005.PROPOSED CHARTER AMENDMENT. 20 In 2001, the Company granted to Messrs. Sheehan, Rogers, Maroney and Mancuso and Ms. Keenan Options exercisable for an aggregate of 210,000 shares of Common Stock which become exercisable in forty-eight equal monthly installments beginning on the date of grant and Options exercisable for an aggregate of 87,696 shares of Common Stock which became exercisable immediately upon grant. In addition, in 2001, the Company granted Options exercisable for an additional (i) 60,000 shares of Common Stock which become exercisable in forty-eight equal installments beginning on the date of grant and (ii) 21,296 shares of Common Stock that became exercisable immediately upon grant. The remaining Options granted in 2001 become exercisable in four equal annual installments beginning one year from the date of grant. The following general rules are applicable under current federal income tax law to ISOs under the Amended and Restated 1995 Plan: 1. In general, no taxable income results to the optionee upon the grant of an ISO or upon the issuance of shares to him or her upon the exercise of the ISO, and no tax deduction is allowed to the Company upon either grant or exercise of an ISO. 2. If shares acquired upon exercise of an ISO are not disposed of within (i) two years following the date the ISO was granted or (ii) one year following the date the shares are issued to the optionee pursuant to the ISO exercise (the "Holding Periods"), the difference between the amount realized on any subsequent disposition of the shares and the exercise price will generally be treated as capital gain or loss to the optionee. 3. If shares acquired upon exercise of an ISO are disposed of before the expiration of one or both of the requisite Holding Periods (a "Disqualifying Disposition"), then in most cases the lesser of (i) any excess of the fair market value of the shares at the time of exercise of the ISO over the exercise price or (ii) the actual gain on disposition will be treated as compensation to the optionee and will be taxed as ordinary income in the year of such disposition. 4. In any year that an optionee recognizes compensation income on a Disqualifying Disposition of stock acquired by exercising an ISO, the Company generally should be entitled to a corresponding deduction for income tax purposes. 5. Any excess of the amount realized by the optionee as the result of a Disqualifying Disposition over the sum of (i) the exercise price and (ii) the amount of ordinary income recognized under the above rules will be treated as capital gain. 6. Capital gain or loss recognized on a disposition of shares will be long-term capital gain or loss if the optionee's holding period for the shares exceeds one year. 7. An optionee may be entitled to exercise an ISO by delivering shares of the Company's Common Stock to the Company in payment of the exercise price, if the optionee's ISO agreement so provides. If an optionee exercises an ISO in such fashion, special rules will apply. 8. In addition to the tax consequences described above, the exercise of ISOs may result in a further "minimum tax" under the Code. The Code provides that an "alternative minimum tax" (at a maximum rate of 28%) will be applied against a taxable base which is equal to "alternative minimum taxable income," reduced by a statutory exemption. In general, the amount by which the value of the Common Stock received upon exercise of the ISO exceeds the exercise price is included in the optionee's alternative minimum taxable income. A taxpayer is required to pay the higher of his regular tax liability or the alternative minimum tax. A taxpayer who pays alternative minimum tax attributable to the exercise of an ISO may be entitled to a tax credit against his or her regular tax liability in later years. 9. Special rules apply if the Common Stock acquired through the exercise of an ISO is subject to vesting, or is subject to certain restrictions on resale under federal securities laws applicable to directors, officers or 10% stockholders. 21 The following general rules are applicable under current federal income tax law to Non-Qualified Options under the Amended and Restated 1995 Plan: 1. The optionee generally does not realize any taxable income upon the grant of a Non-Qualified Option, and the Company is not allowed a business expense deduction by reason of such grant. 2. The optionee generally will recognize ordinary compensation income at the time of exercise of the Non-Qualified Option in an amount equal to the excess, if any, of the fair market value of the shares on the date of exercise over the exercise price. The Company may be required to withhold income and employment tax on this amount. 3. When the optionee sells the shares acquired through the exercise of a Non-Qualified Option, he or she generally will recognize a capital gain or loss in an amount equal to the difference between the amount realized upon the sale of the shares and his or her basis in the stock (generally, the exercise price plus the amount taxed to the optionee as compensation income). If the optionee's holding period for the shares exceeds one year, such gain or loss will be a long-term capital gain or loss. 4. The Company generally should be entitled to a tax deduction when compensation income is recognized by the optionee. 5. An optionee may be entitled to exercise a Non-Qualified Option by delivering shares of the Company's Common Stock to the Company in payment of the exercise price. If an optionee exercises a Non-Qualified Option in such fashion, special rules will apply. 6. Special rules apply if the Common Stock acquired through the exercise of a Non-Qualified Option is subject to vesting, or is subject to certain restrictions on resale under federal securities laws applicable to directors, officers or 10% stockholders. Under current federal income tax law, persons receiving Common Stock under the Amended and Restated 1995 Plan pursuant to an award of Common Stock or a grant of an opportunity to purchase Common Stock generally recognize ordinary compensation income equal to the fair market value of the shares received, reduced by any purchase price paid. The Company generally should be entitled to a corresponding tax deduction. When such stock is sold, the seller generally will recognize capital gain or loss. Special rules apply if the stock acquired is subject to vesting, or is subject to certain restrictions on resale under federal securities laws applicable to directors, officers or 10% stockholders. 22 PROPOSAL 3 APPROVAL OF THE AMENDED AND RESTATED 1995 NON-EMPLOYEE DIRECTOR STOCK OPTION PLAN The 1995 Non-Employee Director Stock Option Plan was adopted by the Board of Directors and approved by the Company's sole stockholder in October 1995 and subsequently amended and restated and approved by the stockholders of the Company in 1997 and again in 1999. The Director Plan provides for the grant of options to purchase a maximum of 400,000 shares of Common Stock (after automatic adjustments made to take into account the two-for-one stock splits made by the Company with respect to shares of its Common Stock with issue/payable dates of June 15, 2000 and March 17, 1999, respectively) to non-employee directors of the Company. The Board of Directors has approved and recommended to the stockholders that they approve the Amended and Restated 1995 Non-Employee Director Plan containing the amendments set forth below. The Company relies on stock options as the essential part of the compensation package necessary for the Company to attract and retain qualified and experienced non-employee members of its Board of Directors. Non-employee directors currently receive a grant of options to purchase 2,500 shares of Common Stock at the fair market value on the date of grant upon their initial election to the Board and upon each one-year anniversary of their election. During 2002, non-employee directors will receive an annual fee of $15,000 and additional meeting fees for each meeting attended totaling $15,000 if all regular meetings are attended. During 2002, each member of the Audit Committee will receive additional fees equal to $4,000. THE AMENDMENTS The Director Plan, as amended, provides that on the date of each Annual Meeting, each person who is a member of the Board immediately after the Annual Meeting of the Company and who is not an employee or officer of the Company (a "Non-Employee Director") shall be automatically granted, without further action by the Board, an option to purchase the number of shares called for by the Director Plan as of that date. The proposed amendments also provide that the number of shares granted to each Non-Employee Director annually will be adjusted for stock splits and other capital changes. For example, in the event the Company declares a two-for-one stock split in the future, the number of shares for which options will be granted to each Non-Employee Director thereafter will automatically double from the current 2,500 to 5,000. The proposed amendments also provide that options granted under the Director Plan will vest in 36 equal monthly installments beginning on the date of grant, provided that the optionee has continuously served as a member of the Board through such vesting date, rather than 48 equal monthly installments. Finally, the amendments to the Director Plan provide that in the event a Non-Employee Director ceases to be a member of the Board by reason of his or her retirement, the Board may, but shall not be obligated to, vote to accelerate and fully vest all unvested options held by the retiring optionee under the Director Plan. These provisions are intended to align the Director Plan with similar plans adopted by companies similar to the Company. The Company believes that consolidating the option grants to one day, the Annual Meeting date, simplifies the administration of the Director Plan and prevents discrepancies in intrinsic option values caused by granting options to different Non-Employee Directors at differing exercise prices throughout the year. The Company seeks to shorten the vesting period of options from 48 months to 36 months to align the length of the vesting period with the length of Non-Employee Director terms. The Company also believes that adjusting for stock splits and other capital changes the number of shares granted annually to each Non-Employee Director ensures a consistent value in option grants from year to year. Finally, the Company believes that allowing the Board discretion to accelerate vesting in the event of retirement enables the Board to recognize, where appropriate, service to the Board and the Company by a retiring Non-Employee Director. 23 Ownership of Common Stock by non-employee directors aligns the interests of those directors with the interests of the Company's stockholders. Accordingly, the Company and the Board believe that these amendments are in the best interest of both the Company and its stockholders. Approval of the Amended and Restated 1995 Non-Employee Director Stock Option Plan will require an affirmative vote of a majority of the outstanding shares of Common Stock of the Company represented in person or by proxy at the Annual Meeting and voting on this proposal. THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS A VOTE "FOR" THE PROPOSAL TO APPROVE THE AMENDED AND RESTATED 1995 NON-EMPLOYEE DIRECTOR STOCK OPTION PLAN. DESCRIPTION OF THE AMENDED AND RESTATED DIRECTOR PLAN On February 12, 2002, the Board of Directors approved a change allowing for the transferability of options under the Director Plan. This change does not require stockholder approval. The complete text of the Director Plan, marked to show the changes proposed for approval, is attached hereto as APPENDIX B, and the following discussion is qualified in its entirety by the full text of the Director Plan. The Director Plan is administered by the Board or by a committee appointed by the Board. The Board or the appointed committee, subject to the provisions of the Director Plan, has the power to construe the Director Plan, to determine all questions thereunder, and to adopt and amend such rules and regulations for the administration of the Director Plan as it may deem desirable. The Compensation Committee currently administers the Director Plan. The Director Plan authorizes the grant of options for up to 400,000 shares of Common Stock (after automatic adjustments made to take into account the two-for-one stock splits made by the Company with respect to shares of its Common Stock with issue/payable dates of June 15, 2000 and March 17, 1999, respectively). As of the Record Date, options to purchase 327,794 shares of Common Stock had been granted under the Director Plan. Outstanding options under the Director Plan are subject to adjustment for capital changes. If any options granted under the Director Plan are surrendered before exercise or lapse without exercise, in whole or in part, the shares reserved therefor shall continue to be available under the Director Plan. If an optionee uses shares of Common Stock to pay the exercise price of an option, only the number of shares issued net of shares tendered in payment of such exercise price shall be deemed to be issued for the purposes of determining the maximum number of shares available under the Director Plan. The Director Plan authorizes the automatic annual grant of an option to purchase 2,500 shares of Common Stock on the date of each Annual Meeting of the Company to each person who is not an employee of the Company and who is a member of the Board of Directors immediately after the Annual Meeting. The number of shares granted automatically each year is subject to adjustment for capital changes. In addition to the automatic grant of options described above, the Director Plan, as amended, also provides that each non-employee director may make a written election (an "Election") to receive, in lieu of his or her cash retainer, options to acquire shares of Common Stock. Any Election must be received by the Company no less than six-months prior to the scheduled payment of the cash retainer which the Election is scheduled to replace. Each Non-Employee Director who elects to receive options in lieu of his or her cash retainer shall be granted an option to purchase shares on the first day of each calendar quarter. The total number of shares of stock to be covered by the option is equal to the quotient obtained by dividing the cash retainer scheduled to be paid on such date by the value of an option on the date of grant as determined using the Black-Scholes model. An Election may only be revoked by a written revocation, which revocation shall take effect six months after receipt of such revocation by the Company. If an optionee makes payment for the exercise of an option granted hereunder through the delivery to the Company of shares of Common Stock, such optionee shall be granted automatically a new "reload" stock option. Such new "reload" stock option shall (i) be an option to purchase the number of shares paid to the Company as the exercise price for the exercise of the original stock option, (ii) have a per share exercise price equal to the fair market 24 value of such shares as of the date of exercise of the original stock option, (iii) be immediately exercisable and have a term of ten years from the date of the original stock option, and (iv) otherwise have the same terms and conditions as the original stock option, except that it will not provide for the automatic grant of additional reload stock options upon its exercise. The exercise price per share of options granted under the Director Plan is 100% of the fair market value of the Company's Common Stock on the date the option is granted. The exercise price is subject to adjustment for changes in capitalization. The Director Plan requires that options granted thereunder will expire on the date which is ten years from the date of grant. Options granted prior to January 12, 1999 expire on the date which is five years from the date of grant. With the exception of options granted in lieu of a cash retainer and reload options, which options vest immediately, options granted under the Director Plan become exercisable in thirty-six equal monthly installments. Subject to the terms and conditions of the Director Plan, an option granted under the Director Plan shall be exercisable in whole or in part by giving written notice to the Company at its principal executive offices. The notice must state the number of shares as to which the option is being exercised and must be accompanied by payment in full for such shares by cash, check, surrender of shares of Common Stock or, consistent with applicable law, through the delivery of an assignment to the Company of a sufficient amount of the proceeds from the sale of the Common Stock acquired upon exercise of the option and an authorization to the broker or selling agent to pay that amount to the Company. If an optionee ceases to be a member of the Board for any reason other than retirement, death or permanent disability, any unexercised portion of an option to the extent vested remains exercisable until the scheduled expiration date of the option. In the event an optionee ceases to be a member of the Board by reason of his or her retirement, the Board may, but shall not be obligated to, vote to accelerate and fully vest all unvested options held by the retiring optionee granted under the Director Plan. In the event that an optionee ceases to be a member of the Board by reason of his or her death or permanent disability, any option granted to such optionee shall be immediately and automatically accelerated and become fully vested and all unexercised options shall be exercisable by the optionee (or by the optionee's personal representative, heir or legatee, in the event of death) until the scheduled expiration date of the option. Except as set forth below, (i) no option granted pursuant to the Director Plan is transferable by any grantee other than by will or by the laws of descent and distribution and (ii) options granted pursuant to the Director Plan may be exercised during the grantee's lifetime only by the grantee (or, if the grantee is disabled and so long as the option remains exercisable, by the grantee's duly appointed guardian or other legal representative). However, a grantee may transfer an option granted pursuant to the Director Plan pursuant to a valid domestic relations order or to, or for the benefit of, family members or to other persons for estate planning purposes. Option holders and the Company are protected against dilution in the event of a stock dividend, recapitalization, stock split, merger or similar transaction. Upon the happening of any of the foregoing events, the class and aggregate number of shares subject to the automatic annual grant of options and the number of shares reserved for issuance and deliverable upon the exercise of outstanding options under the Director Plan shall be appropriately adjusted to reflect the events. Options may not be granted under the Director Plan after October 1, 2005, and the Director Plan will terminate when all options granted or to be granted thereunder are no longer outstanding. The Board may from time to time adopt amendments, certain of which are subject to shareholder approval, and may terminate the Director Plan at any time, although such action shall not affect options previously granted under the Director Plan. The following general rules are applicable under current federal income tax law to options under the Director Plan. 1. Options granted under the Director Plan do not qualify as "Incentive Stock Options" under Section 422 of the Code. 2. A Non-Employee Director generally will not recognize any taxable income upon the grant of an option under the Director Plan, but will generally recognize ordinary compensation income at the time of 25 exercise of the option in an amount equal to the excess, if any, of the fair market value of the shares on the date of exercise over the exercise price. 3. When a Non-Employee Director sells the Common Stock acquired upon exercise of an option, he or she generally will recognize a capital gain or loss in an amount equal to the difference between the amount realized upon sale of the shares and his or her basis in the shares (generally, the exercise price plus the amount, if any, taxed as compensation income as a result of the exercise of the option). If the Non-Employee Director's holding period for the shares exceeds 1 year, the gain or loss will be long-term capital gain or loss. 4. Generally, upon any grant of an option, no tax deduction will be allowed to the Company. When a Non-Employee Director recognizes compensation income as a result of the exercise of an option under the Director Plan, the Company generally will be entitled to a corresponding deduction for income tax purposes. 5. Special rules apply if the Common Stock acquired through the exercise of an option is subject to vesting or resale restrictions under federal securities laws applicable to directors. 6. A Non-Employee Director may be entitled to exercise an option by delivering shares of Common Stock to the Company in payment of the exercise price. If a Non-Employee Director exercises an option in such fashion, special rules will apply. 26 PROPOSAL 4 RATIFICATION OF SELECTION OF AUDITORS The Board of Directors, upon the recommendation of the Audit Committee, has selected the firm of Deloitte & Touche LLP ("Deloitte & Touche"), independent certified public accountants, to serve as auditors for the fiscal year ending December 31, 2002.2003. Deloitte & Touche has served as the Company's accountants since the fiscal year ended October 31, 1989. It is expected that a member of Deloitte & Touche will be present at the Annual Meeting with the opportunity to make a statement if so desired and will be available to respond to appropriate questions. Ratification of the selection of auditors is not required under the laws of the State of Delaware but will be considered by the Board of Directors in selecting auditors for future years. The following table details aggregate fees billed for 2002 and 2001 by Deloitte & Touche to the Company for (i) professional services rendered for the audit of the Company's annual consolidated financial statements for 2001 and the reviews of the Company's quarterly consolidated financial statements; (ii) financial information systems design and implementation; and (iii) all other services.Company.
SERVICES AGGREGATE FEES BILLED FORAggregate Fees Billed for Fiscal Year Ended Services 2002 2001 - -------- ---- ---- Audit $356,500 Financial Information System Design and Implementation None Other* $99,400Fees $ 417,150 $ 356,500 Audit-Related Fees $ 0 $ 0 Tax Fees $ 0 $ 0 Other Fees $ 49,500 $ 99,400
- -------------- * Includes fees billed for the audit of the Company's pensions and savings plans, FIN 39 procedures consulting, work related to acquisitions and consents related to SEC filings.---------- The audit committeeAudit Committee of the Board of Directors has considered whether the provision of the services by Deloitte & Touche covered by the caption "Other""Other Fees" in the above-table is compatible with Deloitte & Touche's independence and has concluded that it is. Ratification of the selection of Deloitte & Touche to serve as auditors for the fiscal year ending December 31, 20022003 will require an affirmative vote of a majority of the outstanding shares of Common Stock of the Company represented in person or by proxy at the Annual Meeting and voting on this proposal. THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS A VOTE "FOR" THE RATIFICATION OF THE SELECTION OF DELOITTE & TOUCHE LLP. SECTION 16(A)16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE Section 16(a) of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), requires the Company's directors, executive officers and holders of more than 10% of the Company's Common Stock (collectively, "Reporting Persons") to file with the Securities and Exchange Commission (the "Commission") initial reports of ownership and reports of changes in ownership of Common Stock of the Company. Such persons are required by regulations of the Commission to furnish the Company with copies of all such filings. Based on its review of the copies of such filings received by it with respect to the year ended December 31, 2001,2002, the Company believes that all Reporting Persons complied with all Section 16(a) filing requirements in the year ended December 31, 2001. 272002, except that Phyllis S. Swersky filed late one Form 4 with respect to one sale of shares of the Company. 21 STOCKHOLDER PROPOSALS Proposals of stockholders intended for inclusion in the Company's proxy materials to be furnished to all stockholders entitled to vote at the 20032004 Annual Meeting of Stockholders pursuant to Rule 14a-8 promulgated by the Commission under the Exchange Act must be received at the Company's principal executive offices not later than November 15, 2002.2003. Under the Company's By-laws, stockholders who wish to make a proposal at the 20032004 Annual Meeting - other than one that will be included in the Company's proxy materials - must notify the Company no earlier than October 16, 20022003 and no later than November 15, 2002.2003. If a stockholder who wishes to present a proposal fails to notify the Company by November 15, 2002,2003, the stockholder would not be entitled to present the proposal at the meeting. If, however, notwithstanding the requirements of the Company's By-laws, the proposal is brought before the meeting, then consistent with the Commission's proxy rules the proxies solicited by management with respect to the 20032004 Annual Meeting will confer discretionary voting authority with respect to the stockholder's proposal on the persons selected by management to vote the proxies. If a stockholder makes a timely notification, the proxies may still exercise discretionary voting authority under circumstances consistent with the Commission's proxy rules. All stockholder proposals must comply with the applicable requirements of the Company's By-laws, a copy of which is on file with the Commission. In order to curtail controversy as to the date on which a proposal was received by the Company, it is suggested that proponents submit their proposals by Certified Mail, Return Receipt Requested, to Investors Financial Services Corp., P.O. Box 9130, Boston, MA 02117-9130, Attention: Corporate Secretary. EXPENSES AND SOLICITATION The cost of solicitation of proxies will be borne by the Company, and in addition to soliciting stockholders by mail through its regular employees, the Company may request banks, brokers and other custodians, nominees and fiduciaries to solicit their customers who have stock of the Company registered in the names of a nominee and, if so, will reimburse such banks, brokers and other custodians, nominees and fiduciaries for their reasonable out-of-pocket costs. Solicitation by officers and employees of the Company may also be made of some stockholders in person or by mail, telephone or telegraph following the original solicitation. The Company has retained Innisfree M&A Corporation of New York, New York to assist in the solicitation of proxies at a cost estimated not to exceed $12,500. 2822 APPENDIX A INVESTORS FINANCIAL SERVICES CORP. AMENDED AND RESTATED 1995 STOCK PLAN 1. PURPOSE.AUDIT COMMITTEE CHARTER PURPOSE The purposeAudit Committee (Committee) shall provide assistance to the Boards of the Investors Financial Services Corp. 1995 Stock Plan (the "Plan") is to encourage key employeesDirectors of Investors Financial Services Corp. (the "Company"("IFSC") and its subsidiaries (collectively, the "Company"), including Investors Bank & Trust Company (the "Bank"), in fulfilling their oversight responsibilities to shareholders relating to (i) the reliability and integrity of corporate accounting and financial reporting practices; (ii) the quality and integrity of financial statements and reports; (iii) the performance of the Company's internal audit function and independent auditors; (iv) compliance with laws, regulations and Company policies; and (v) maintenance of a sound system of internal controls. In doing so, it is the responsibility of the Audit Committee to maintain free and open means of communication among the Directors, the independent auditors, and the Company's internal auditors and management. COMMITTEE MEMBERSHIP AND ORGANIZATION The Committee shall be composed of a minimum of three members. Each Committee member shall meet any present or future parent or subsidiaryindependence requirements promulgated by the Securities and Exchange Commission (the "SEC"), the National Association of Securities Dealers, any exchange upon which securities of the Company (collectively, "Related Corporations")are traded, and other individuals who render services toany governmental or regulatory body exercising authority over the Company or(each a Related Corporation, by providing opportunities to participate"Regulatory Body"). Each member of the Committee shall be free from any relationship that, in the ownershipopinion of the Company and its future growth through (a)Board, would interfere with the grantexercise of options which qualifyhis or her independent judgment as "incentive stock options" ("ISOs") under Section 422(b)a member of the Internal Revenue CodeCommittee. At least one member of 1986,the Committee shall be a "financial expert" as amended (the "Code"); (b)defined by the grantrules of options which do not qualify as ISOs ("Non-Qualified Options"); (c) awardsthe SEC, and all members of stockthe Committee shall have a strong level of business or financial acumen (as determined in the Company ("Awards"); and (d) opportunities to make direct purchases of stock in the Company ("Purchases"). Both ISOs and Non-Qualified Options are referred to hereafter individually as an "Option" and collectively as "Options." Options, Awards and authorizations to make Purchases are referred to hereafter collectively as "Stock Rights." As used herein, the terms "parent" and "subsidiary" mean "parent corporation" and "subsidiary corporation," respectively, as those terms are defined in Section 424reasonable discretion of the Code. 2. ADMINISTRATION OF THE PLAN. A. BOARD OR COMMITTEE ADMINISTRATION.Board). The Plan shall be administered by the Board of Directorsmembers of the Company (the "Board") or by a committeeCommittee shall be appointed by the Board (the "Committee"); providedon the recommendation of the Nominating and Corporate Governance Committee. Committee members may be replaced by the Board. The Committee shall meet as often as the Committee or the Committee Chair determines, but not less frequently than quarterly. If circumstances warrant, an unscheduled meeting of the Committee can be called with or without the presence of the Company's management. The Committee strongly supports confidential exchanges with internal auditors and independent auditors. Therefore, no less frequently than annually, the Committee shall meet with the Director of Internal Audit without the presence of management. In addition, at all meetings where independent auditors are present, the Committee will ensure that sufficient opportunity is made available for the Planindependent auditors to meet with the Committee without management present. The Committee shall be administered: (i)have the authority to retain independent legal, accounting or other consultants to advise the Committee. The Committee shall also have the authority, to the extent requiredit deems necessary or appropriate, to ask the Company to provide the Committee with the support of one or more Company employees to assist it in carrying out its duties. The Company shall provide for appropriate funding, as determined by the Committee, for payment of compensation to the independent auditors for the purpose of rendering or issuing an audit report and to any advisors employed by the Committee. The Committee may request that any officer or employee of the Company or the Company's outside counsel or independent auditors attend a meeting of the Committee or meet with any members of, or consultants to, the Committee. A-1 COMMITTEE AUTHORITY AND RESPONSIBILITIES The following activities are set forth as a guide with the understanding that the Committee may diverge from this guide as it considers appropriate. CHARTER REVIEW 1. Review and reassess the adequacy of this Charter annually and recommend any proposed changes to the Board for approval. INDEPENDENT AUDITORS 2. Appoint and compensate the independent auditors in connection with the preparation and issuance of an audit report regarding the Company's financial statements. The Committee shall receive regular reports regarding the work of the independent auditors, and may obtain the assistance of Company management in the negotiation of the terms of the independent auditors' engagement and the oversight of the independent auditors' performance. 3. Review the experience and qualifications of the senior members of the independent auditors' team. 4. Monitor the independence, qualifications and performance of the independent auditors by, among other things - Obtaining and reviewing a report from the independent auditors at least annually regarding (a) the auditors' internal quality-control procedures, (b) any material issues raised by the most recent quality control review or peer review of the firm, or by any inquiry or investigation by governmental or professional authorities within the preceding five years respecting one or more independent audits carried out by the firm, (c) any steps taken to deal with any such issues, and (d) all relationships between the independent auditors and the Company. - If so determined by the Committee, taking additional action to satisfy itself of the qualifications, performance and independence of the auditors. 5. Oversee the rotation, at least once every five years, of the lead (or coordinating) audit partner having primary responsibility for the audit and the audit partner responsible for reviewing the audit. 6. Meet with the independent auditors and management of the Company to review the scope, planning and staffing of the proposed audit activities for the coming year. 7. Preapprove all auditing services and permitted non-audit services to be performed for the Company by the independent auditors, except as otherwise permitted by applicable regulations underlaw. In no event shall the independent auditors perform any non-audit services for the Company which are prohibited by Section 162(m)10A(g) of the Code, by two or more "outside directors" (as defined in applicable regulations thereunder) and (ii) to the extent required by Rule 16b-3 promulgated under the Securities Exchange Act of 1934 (the "Exchange Act") or the rules of the SEC or the Public Corporation Accounting Oversight Board. 8. Ensure that the Company's management cooperates with the independent auditors and provides access to all appropriate Company resources requested by the independent auditors in the course of their audit. FINANCIAL REPORTING AND INTERNAL CONTROLS 9. At the conclusion of the annual audit, meet with the independent auditors and management of the Company and review any successor provision ("Rule 16b-3"),related report or opinion issued by a disinterested administratorthe independent auditors and any comments or administrators withinrecommendations stemming from the meaning of Rule 16b-3. Hereinafter, all references in this Planannual audit. Prior to the "Committee" shall mean the Board if no Committee has been appointed. Subject to ratificationrelease of the grant or authorizationCompany's audited and interim financial statements, review the financial statements with the independent auditors and financial management of each Stock Right by the Board (if so required by applicable state law),Company. Determine that the independent auditors are satisfied with the disclosure and subjectcontent of the financial statements. 10. Review any changes in accounting principles, changes in the accounting treatment of significant transactions, and changes in financial reporting policies. Additionally, review the independent auditor's judgments regarding the quality and appropriateness of the Company's accounting A-2 principles, as applied in the Company's financial reporting, and the clarity of the Company's financial disclosure practices. Inquire as to the termsauditors' judgments regarding the degree of aggressiveness or conservatism of the Plan,Company's accounting principles and underlying estimates and other significant decisions made by management in preparing the financial disclosure. Review any significant disagreement or difficulty encountered during the course of the audit. 11. Annually discuss with the independent auditors the matters required to be discussed by Statement on Accounting Standards 61. 12. Discuss with management the Company's major financial risk exposures and the steps management has taken to monitor and control such exposures, including the Company's risk assessment and risk management policies. 13. Discuss with management, either specifically or by discussion of the types of information to be disclosed and the types of presentation to be made, the Company's earnings press releases, including the use of "pro forma" or "adjusted" non-GAAP information and any earnings guidance, as well as financial information provided to rating agencies. 14. Based on the reviews and discussions of the Committee pursuant to its responsibilities under this charter, determine on an annual basis whether to recommend to the full Board of Directors that the audited financial statements of the Company be included in the Company's Annual Report on Form 10-K. 15. Review with management and the independent auditor the Company's quarterly financial statements prior to the filing of its Form 10-Q, including the results of the independent auditors' reviews of the quarterly financial statements. 16. Review and approve Audit Committee disclosures to be contained in the Company's proxy statement for its annual meeting of stockholders, including the Audit Committee Report and disclosure regarding the independence of members of the Committee. The Committee shall ensure that this Charter is attached as an appendix to the Company's proxy statement at least once every three years. 17. Review with the independent auditors, the Company's internal auditor, and the Company's financial management, the effectiveness and integrity of the accounting, financial and other internal controls of the Company, and elicit any recommendations for the improvement of such internal control procedures or particular areas where new or more detailed controls are desirable. In this regard, the Committee shall have the authority to (i) determine to whom (from among the classreview management's annual statement of employees eligible under paragraph 3 to receive ISOs) ISOsresponsibilities for preparing financial statements, establishing and maintaining an adequate internal control structure for financial reporting and major financial risk exposures, and complying with designated safety and soundness laws. The Committee shall be granted, and to whom (from among the class of individuals and entities eligible under paragraph 3 to receive Non-Qualified Options and Awards and to make Purchases) Non-Qualified Options, Awards and authorizations to make Purchases may be granted; (ii) determine the time or times at which Options or Awards shall be granted or Purchases made; (iii) determine the purchase price of shares subject to each Option or Purchase, which prices shall not be less than the minimum price specified in paragraph 6; (iv) determine whether each Option granted shall be an ISO or a Non-Qualified Option; (v) determine (subject to paragraph 7) the time or times when each Option shall become exercisable and the durationalso review management's assessments of the exercise period; (vi) extendeffectiveness of the periodCompany's internal control structure and procedures for financial reporting as of the fiscal year-end and compliance with designated laws and regulations during which outstanding Options may be exercised; (vii) determine whether restrictions such as repurchase options are to be imposedthe fiscal year. In addition, the Committee shall review the independent auditors' attestations on shares subject to Options, Awardsthe aforementioned management assertions. 18. Monitor the Company's progress in promptly addressing and Purchases and the nature of such restrictions, ifcorrecting any and (viii) interpretall identified weaknesses or deficiencies in financial reporting, internal controls or related matters. 19. Receive periodic reports from the Planindependent auditors and prescribe and rescind rules and regulations relating to it. If the Committee determines to issue a Non-Qualified Option, it shall take whatever actions it deems necessary, under Section 422appropriate officers of the Code and the regulations promulgated thereunder, to ensure that such Option is not treated as an ISO. The interpretation and constructionCompany on significant accounting or reporting developments proposed by the Committee of any provisions of the Plan or of any Stock Right granted under it shall be final unless otherwise determined by the Board. The Committee may from time to time adopt such rules and regulations for carrying out the Plan as it may deem advisable. No member of theFinancial Accounting Standards Board or the SEC that may impact the Company. 20. Review with management and the independent auditors any effects of regulatory and accounting initiatives as well as any off-balance sheet structures on the Company's financial statements. 21. Review material regulatory inquiries and significant findings and recommendations of all regulatory reports of examination and management's responses thereto. A-3 INTERNAL AUDIT FUNCTION 22. Review and approve the appointment of the Director of Internal Audit. 23. Review and approve the Internal Audit Department's annual audit plans and budget and review the sufficiency of internal audit resources. Review the independence and authority of the internal audit function's reporting obligations and the coordination of efforts with the independent auditors. 24. At each meeting, but no less than quarterly, review significant internal audit reports containing management's responses completed since the previous Committee shallmeeting, the status of the annual audit plan, and a progress report on the extent to which internal audit recommendations have been implemented by management. Any deviations from or modifications to the original audit plan will be liable forreviewed with the Committee, as will be any actionchanges in internal audit policies. COMPLIANCE OVERSIGHT 25. Discuss with management and the internal auditors the Company's processes regarding compliance with applicable laws and regulations and obtain verbal or determination made in good faithwritten reports from management and internal audit regarding compliance by the Company and its affiliated entities with applicable legal requirements. 26. Review annually the program established to monitor compliance with the Company's Code of Conduct. 27. Advise the Board with respect to the PlanCompany's policies and procedures regarding compliance with applicable laws and regulations and with the Company's Code of Conduct. 28. Obtain from the independent auditors any reports required to be furnished to the Committee under Section 10A of the Exchange Act or other applicable laws or regulations. 29. Establish procedures for (i) the receipt, retention and treatment of complaints received by the Company regarding accounting, internal accounting controls or auditing matters, and (ii) the confidential, anonymous submissions by employees of the Company of concerns regarding questionable accounting, auditing or compliance matters. 30. Discuss with management and the independent auditors any Stock Right granted under it. A-1correspondence with regulators or governmental agencies and any employee complaints or published reports which raise material issues regarding the Company's financial statements or accounting policies or compliance with the Company's Code of Conduct. 31. Review with the Company's general counsel legal matters that may have a material impact on the financial statements, the Company's compliance policies and any material reports or inquiries received from regulators or governmental agencies. SUBSIDIARIES OF IFSC 32. Perform the duties required to be performed by the audit committee of the Bank to the extent permitted, and in the manner required, by applicable laws and regulations. GENERAL 33. Under the direction of the Chairperson of the Committee, report on the Committee's activities at the next Board of Directors meeting or, if deemed necessary by the Committee Chair, earlier. 34. Investigate any matter brought to the Committee's attention within the scope of its duties. 35. Meet at least annually with the chief financial officer, the general counsel, the senior internal auditing executive and the independent auditor in separate executive sessions. 36. Annually review the performance of the Committee. A-4 B. COMMITTEE ACTIONS.General The Committee's role is one of oversight as set forth in this charter. It is not the duty of the Committee to plan or conduct audits or to determine that the Company's financial statements are complete and accurate and are in accordance with generally accepted accounting principles. The Company's management is responsible for preparing the Company's financial statements and for maintaining internal controls, and the independent auditors are responsible for auditing the financial statements. Nor is it the duty of the Committee to conduct investigations, to resolve disagreements, if any, between management and the independent auditors or to assure compliance with laws and regulations and the Company's Code of Conduct. Any duty or action of the Committee may be undertaken and fulfilled by the Board as a whole in place of the Committee. With respect to joint sessions of the Committee: - The Committee may select onemeet simultaneously as a committee of its members as its chairman,IFSC and shallthe Bank, though it should hold meetings at such timeseparate sessions if necessary to consider transactions between the two entities or other matters where IFSC and places as itthe Bank may determine. A majorityhave different interests; and - The Committee should consult with internal or outside counsel if, in the opinion of the Committee, shall constitute a quorumany matter under consideration by the Committee has the potential for any conflict between the interests of IFSC and acts of a majoritythose of the membersBank or IFSC's other subsidiaries in order to ensure that appropriate procedures are established for addressing any such potential conflict and for ensuring compliance with the Company's policies regarding Sections 23A and 23B of the Federal Reserve Act. IN PERFORMING THEIR RESPONSIBILITIES, COMMITTEE MEMBERS ARE ENTITLED TO RELY IN GOOD FAITH ON INFORMATION, OPINIONS, REPORTS OR STATEMENTS PREPARED OR PRESENTED BY: 1. One or more officers or employees of the Company whom the Committee members reasonably believe to be reliable and competent in the matters presented; 2. Counsel, independent auditors, or other persons as to matters which the Committee members reasonably believe to be within the professional or expert competence of such person; or 3. Another committee of the Board as to matters within such other committee's designated authority which other committee the Committee members reasonably believe to merit confidence. A-5 APPENDIX B CERTIFICATE OF AMENDMENT OF CERTIFICATE OF INCORPORATION OF INVESTORS FINANCIAL SERVICES CORP. Investors Financial Services Corp. (the "Corporation"), a corporation organized and existing under and by virtue of the General Corporation Law of the State of Delaware ("GCL"), does hereby certify as follows, pursuant to Section 242 of the GCL: FIRST: That pursuant to the authority conferred upon the Board of Directors by the Certificate of Incorporation of the Corporation, the Board of Directors, at a meeting at which a quorum is present, or acts reduced to or approvedheld on August 13, 2002, in writing by all the membersaccordance with Section 242 of the Committee (if consistent with applicable state law), shall beGCL, duly adopted a resolution (i) proposing an amendment to the valid actsCertificate of Incorporation of the Committee. From timeCorporation, (ii) declaring said amendment to timebe advisable and in the Board may increase the sizebest interests of the CommitteeCorporation's stockholders and appoint additional members thereof, remove members (with or without cause) and appoint new members in substitution therefor, fill vacancies however caused, or remove all members(iii) directing that the matter be submitted to the stockholders of the Committee and thereafter directly administerCorporation for the Plan. C. GRANT OF STOCK RIGHTS TO BOARD MEMBERS. Subjectapproval of said amendment. SECOND: The amendment to the provisionsCertificate of paragraph 2(A) above, if applicable, Stock Rights may be granted to membersIncorporation of the Board. All grantsCorporation was duly adopted at the Annual Meeting of Stock Rights to membersStockholders of the Board shallCorporation held on April 15, 2003, in all other respects be madeaccordance with Section 242 of the GCL. THIRD: That in accordance with the aforementioned resolution, the Corporation's Certificate of Incorporation is hereby amended by inserting at the end of Article NINTH thereof, the following new Article NINTH, paragraph 16: 16. LIMITATION OF INDEMNIFICATION. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THIS ARTICLE NINTH, NO INDEMNIFICATION OR INSURANCE COVERAGE PROVIDED FOR HEREUNDER SHALL EXCEED THAT PERMITTED BY APPLICABLE LAW. FOURTH: That said amendment was duly adopted in accordance with the provisions of this Plan applicable to other eligible persons. Consistent with the provisions of Paragraph 2(A) above, membersSection 242 of the Board who either (i) are eligible to receive grants of Stock Rights pursuant to the Plan or (ii) have been granted Stock Rights may vote on any matters affecting the administration of the Plan or the grant of any Stock Rights pursuant to the Plan, except that no such member shall act upon the granting to himself or herself of Stock Rights, but any such member may be counted in determining the existence of a quorum at any meeting of the Board during which action is taken with respect to the granting to such member of Stock Rights. 3. ELIGIBLE EMPLOYEES AND OTHERS. ISOs may be granted only to employees of the Company or any Related Corporation. Non-Qualified Options, Awards and authorizations to make Purchases may be granted to any employee, officer or director (whether or not also an employee) or consultant of the Company or any Related Corporation. The Committee may take into consideration a recipient's individual circumstances in determining whether to grant a Stock Right. The granting of any Stock Right to any individual or entity shall neither entitle that individual or entity to, nor disqualify such individual or entity from, participation in any other grant of Stock Rights. 4. STOCK. The stock subject to Stock Rights shall be authorized but unissued shares of Common Stock of the Company, par value $.01 per share (the "Common Stock"), or shares of Common Stock reacquired by the Company in any manner. The aggregate number of shares which may be issued pursuant to the Plan is 7,640,000, subject to adjustment as provided in paragraph 13. If any Stock Right granted under the Plan shall expire or terminate for any reason without having been exercised in full or shall cease for any reasonGCL. IN WITNESS WHEREOF, Investors Financial Services Corp. has caused this certificate to be exercisable in whole or in part or shall be repurchasedsigned by the Company, the shares of Common Stock subject to such Stock Right shall again be available for grants of Stock Rights under the Plan. No employee of the Company or any Related Corporation may be granted Options to acquire, in the aggregate, more than 1,792,000 shares of Common Stock under the Plan, subject to adjustment as provided in paragraph 13. If any Option granted under the Plan shall expire or terminate for any reason without having been exercised in full or shall cease for any reason to be exercisable in whole or in part or shall be repurchased by the Company, the shares subject to such Option shall be included in the determination of the aggregate number of shares of Common Stock deemed to have been granted to such employee under the Plan. If, in accordance with the Plan, an optionee uses shares of common stock of the Company to pay the exercise price of an Option, only the number of shares issued net of shares tendered in payment of such exercise price shall be deemed to be issued for purposes of determining the maximum number of shares available under the Plan. 5. GRANTING OF STOCK RIGHTS. Stock Rights may be granted under the Plan at any time on or after August 15, 1995 and prior to August 1, 2005. The date of grant of a Stock Right under the Plan will be the date specified by the Committee at the time it grants the Stock Right; provided, however, that such date shall not be prior to the date on which the Committee acts to approve the grant. Options granted under A-2 the Plan are intended to qualify as performance-based compensation to the extent required under Treasury Regulation Section 1.162-27. 6. MINIMUM OPTION PRICE; ISO LIMITATIONS. A. PRICE FOR NON-QUALIFIED OPTIONS, AWARDS AND PURCHASES. The exercise price per share specified in the agreement relating to each Non-Qualified Option granted, and the purchase price per share of stock granted in any Award or authorized as a Purchase, under the Plan shall in no event be less than the minimum legal consideration required therefor under the laws of any jurisdiction in which the Company orKevin J. Sheehan, its successors in interest may be organized. B. PRICE FOR ISOS. The exercise price per share specified in the agreement relating to each ISO granted under the Plan shall not be less than the fair market value per share of Common Stock on the date of such grant. In the case of an ISO to be granted to an employee owning stock possessing more than ten percent (10%) of the total combined voting power of all classes of stock of the Company or any Related Corporation, the price per share specified in the agreement relating to such ISO shall not be less than one hundred ten percent (110%) of the fair market value per share of Common Stock on the date of grant. For purposes of determining stock ownership under this paragraph, the rules of Section 424(d) of the Code shall apply. C. $100,000 ANNUAL LIMITATION ON ISO VESTING. Each eligible employee may be granted Options treated as ISOs only to the extent that, in the aggregate under this Plan and all incentive stock option plans of the Company and any Related Corporation, ISOs do not become exercisable for the first time by such employee during any calendar year with respect to stock having a fair market value (determined at the time the ISOs were granted) in excess of $100,000. The Company intends to designate any Options granted in excess of such limitation as Non-Qualified Options. D. DETERMINATION OF FAIR MARKET VALUE. If, at the time an Option is granted under the Plan, the Company's Common Stock is publicly traded, "fair market value" shall be determinedChief Executive Officer, as of the datethis 15th day of grant or, if the prices or quotes discussed in this sentence are unavailable for such date, the last business day for which such prices or quotes are available prior to the date of grant and shall mean (i) the average (on that date) of the high and low prices of the Common Stock on the principal national securities exchange on which the Common Stock is traded, if the Common Stock is then traded on a national securities exchange; or (ii) the last reported sale price (on that date) of the Common Stock on the Nasdaq National Market, if the Common Stock is not then traded on a national securities exchange; or (iii) the closing bid price (or average of bid prices) last quoted (on that date) by an established quotation service for over-the-counter securities, if the Common Stock is not reported on the Nasdaq National Market. If the Common Stock is not publicly traded at the time an Option is granted under the Plan, "fair market value" shall mean the fair value of the Common Stock as determined by the Committee after taking into consideration all factors which it deems appropriate, including, without limitation, recent sale and offer prices of the Common Stock in private transactions negotiated at arm's length. 7. OPTION DURATION. Subject to earlier termination as provided in paragraphs 9 and 10 or in the agreement relating to such Option, each Option shall expire on the date specified by the Committee, but not more than (i) ten years from the date of grant in the case of Options generally and (ii) five years from the date of grant in the case of ISOs granted to an employee owning stock possessing more than ten percent (10%) of the total combined voting power of all classes of stock of the Company or any Related Corporation, as determined under paragraph 6(B). Subject to earlier termination as provided in paragraphs 9 and 10, the term of each ISO shall be the term set forth in the original instrument granting such ISO, except with respect to any part of such ISO that is converted into a Non-Qualified Option pursuant to paragraph 16. A-3 8. EXERCISE OF OPTION. Subject to the provisions of paragraphs 9 through 12, each Option granted under the Plan shall be exercisable as follows: A. VESTING. The Option shall either be fully exercisable on the date of grant or shall become exercisable thereafter in such installments as the Committee may specify. B. FULL VESTING OF INSTALLMENTS. Once an installment becomes exercisable it shall remain exercisable until expiration or termination of the Option, unless otherwise specified by the Committee. C. PARTIAL EXERCISE. Each Option or installment may be exercised at any time or from time to time, in whole or in part, for up to the total number of shares with respect to which it is then exercisable. D. ACCELERATION OF VESTING. The Committee shall have the right to accelerate the date that any installment of any Option becomes exercisable; provided that the Committee shall not, without the consent of an optionee, accelerate the permitted exercise date of any installment of any Option granted to any employee as an ISO (and not previously converted into a Non-Qualified Option pursuant to paragraph 16) if such acceleration would violate the annual vesting limitation contained in Section 422(d) of the Code, as described in paragraph 6(C). 9. TERMINATION OF EMPLOYMENT. Unless otherwise specified in the agreement relating to such ISO, if an ISO optionee ceases to be employed by the Company and all Related Corporations other than by reason of death or disability as defined in paragraph 10, no further installments of his or her ISOs shall become exercisable, and his or her ISOs shall terminate on the earlier of (a) thirty (30) days after the date of termination of his or her employment, or (b) their specified expiration dates, except to the extent that such ISOs (or unexercised installments thereof) have been converted into Non-Qualified Options pursuant to paragraph 16. For purposes of this paragraph 9, employment shall be considered as continuing uninterrupted during any bona fide leave of absence (such as those attributable to illness, military obligations or governmental service) provided that the period of such leave does not exceed 90 days or, if longer, any period during which such optionee's right to reemployment is guaranteed by statute. A bona fide leave of absence with the written approval of the Committee shall not be considered an interruption of employment under this paragraph 9, provided that such written approval contractually obligates the Company or any Related Corporation to continue the employment of the optionee after the approved period of absence. ISOs granted under the Plan shall not be affected by any change of employment within or among the Company and Related Corporations, so long as the optionee continues to be an employee of the Company or any Related Corporation. Nothing in the Plan shall be deemed to give any grantee of any Stock Right the right to be retained in employment or other service by the Company or any Related Corporation for any period of time. 10. DEATH; DISABILITY. A. DEATH. If an ISO optionee ceases to be employed by the Company and all Related Corporations by reason of his or her death, any ISO owned by such optionee may be exercised, to the extent otherwise exercisable on the date of death, by the estate, personal representative or beneficiary who has acquired the ISO by will or by the laws of descent and distribution, until the earlier of (i) the specified expiration date of the ISO or (ii) one year from the date of the optionee's death. B. DISABILITY. If an ISO optionee ceases to be employed by the Company and all Related Corporations by reason of his or her disability, such optionee shall have the right to exercise any ISO held by him or her on the date of termination of employment, for the number of shares for which he or she could have exercised on that date, until the earlier of (i) the specified expiration date of the ISO or (ii) one year from the date of the termination of the optionee's employment. For the A-4 purposes of the Plan, the term "disability" shall mean "permanent and total disability" as defined in Section 22(e)(3) of the Code or any successor statute. 11. ASSIGNABILITY. Except as set forth below, (i) no Stock Right shall be transferable by any grantee other than by will or by the laws of descent and distribution and (ii) Stock Rights may be exercised during the grantee's lifetime only by the grantee (or, if the grantee is disabled and so long as the Stock Right remains exercisable, by the grantee's duly appointed guardian or other legal representative). However, a grantee may transfer (i) a Non-Qualified Option pursuant to a valid domestic relations order and (ii) a Stock Right other than an ISO to, or for the benefit of, family members or to other persons for estate planning purposes. Following any such transfer, any such Stock Right shall continue to be subject to the same terms and conditions as were applicable immediately prior to transfer, and references to a grantee, to the extent relevant in the context, shall include references to authorized transferees. The events and consequences of termination of employment set forth in a grantee's agreement pursuant to which such Stock Right is granted shall continue to be applied and triggered with reference to the original grantee, following which the Stock Right shall be exercisable by the transferee only to the extent and for the periods specified in such agreement. 12. TERMS AND CONDITIONS OF OPTIONS. Options shall be evidenced by instruments (which need not be identical) in such forms as the Committee may from time to time approve. Such instruments shall conform to the terms and conditions set forth in paragraphs 6 through 11 hereof and may contain such other provisions as the Committee deems advisable which are not inconsistent with the Plan, including restrictions applicable to shares of Common Stock issuable upon exercise of Options. The Committee may specify that any Non-Qualified Option shall be subject to the restrictions set forth herein with respect to ISOs, or to such other termination and cancellation provisions as the Committee may determine. The Committee may from time to time confer authority and responsibility on one or more of its own members and/or one or more officers of the Company to execute and deliver such instruments. The proper officers of the Company are authorized and directed to take any and all action necessary or advisable from time to time to carry out the terms of such instruments. 13. ADJUSTMENTS. A. STOCK DIVIDENDS AND STOCK SPLITS. If the shares of Common Stock shall be subdivided or combined into a greater or smaller number of shares or if the Company shall issue any shares of Common Stock as a stock dividend on its outstanding Common Stock, the number of shares of Common Stock deliverable upon the exercise of Options shall be appropriately increased or decreased proportionately, and appropriate adjustments shall be made in the purchase price per share to reflect such subdivision, combination or stock dividend. B. CONSOLIDATIONS OR MERGERS. If the Company is to be consolidated with or acquired by another entity in a merger, sale of all or substantially all of the Company's assets or otherwise (an "Acquisition"), the Committee or the board of directors of any entity assuming the obligations of the Company hereunder (the "Successor Board"), shall, as to outstanding Options, either (i) make appropriate provision for the continuation of such Options by substituting on an equitable basis for the shares then subject to such Options either (a) the consideration payable with respect to the outstanding shares of Common Stock in connection with the Acquisition, (b) shares of stock of the surviving corporation or (c) such other securities as the Successor Board deems appropriate, the fair market value of which shall not materially exceed the fair market value of the shares of Common Stock subject to such Options immediately preceding the Acquisition; or (ii) upon written notice to the optionees, provide that all Options must be exercised, to the extent then exercisable, within a specified number of days of the date of such notice, at the end of which period the Options shall terminate; or (iii) terminate all Options in exchange for a cash payment equal to the excess of the fair market value of the shares subject to such Options (to the extent then exercisable) over the exercise price thereof. A-5 C. RECAPITALIZATION OR REORGANIZATION. In the event of a recapitalization or reorganization of the Company (other than a transaction described in subparagraph B above) pursuant to which securities of the Company or of another corporation are issued with respect to the outstanding shares of Common Stock, an optionee upon exercising an Option shall be entitled to receive for the purchase price paid upon such exercise the securities he or she would have received if he or she had exercised such Option prior to such recapitalization or reorganization. D. MODIFICATION OF ISOS. Notwithstanding the foregoing, any adjustments made pursuant to subparagraphs A, B or C with respect to ISOs shall be made only after the Committee, after consulting with counsel for the Company, determines whether such adjustments would constitute a "modification" of such ISOs (as that term is defined in Section 424 of the Code) or would cause any adverse tax consequences for the holders of such ISOs. If the Committee determines that such adjustments made with respect to ISOs would constitute a modification of such ISOs or would cause adverse tax consequences to the holders, it may refrain from making such adjustments. E. DISSOLUTION OR LIQUIDATION. In the event of the proposed dissolution or liquidation of the Company, each Option will terminate immediately prior to the consummation of such proposed action or at such other time and subject to such other conditions as shall be determined by the Committee. F. ISSUANCES OF SECURITIES. Except as expressly provided herein, no issuance by the Company of shares of stock of any class, or securities convertible into shares of stock of any class, shall affect, and no adjustment by reason thereof shall be made with respect to, the number or price of shares subject to Options. No adjustments shall be made for dividends paid in cash or in property other than securities of the Company. G. FRACTIONAL SHARES. No fractional shares shall be issued under the Plan and the optionee shall receive from the Company cash in lieu of such fractional shares. H. ADJUSTMENTS. Upon the happening of any of the events described in subparagraphs A, B or C above, the class and aggregate number of shares and the per participant limit set forth in paragraph 4 hereof that are subject to Stock Rights which previously have been or subsequently may be granted under the Plan shall also be appropriately adjusted to reflect the events described in such subparagraphs. The Committee or the Successor Board shall determine the specific adjustments to be made under this paragraph 13 and, subject to paragraph 2, its determination shall be conclusive. 14. MEANS OF EXERCISING OPTIONS. An Option (or any part or installment thereof) shall be exercised by giving written notice to the Company at its principal office address, or to such transfer agent as the Company shall designate. Such notice shall identify the Option being exercised and specify the number of shares as to which such Option is being exercised, accompanied by full payment of the purchase price therefor either (a) in United States dollars in cash or by check, (b) at the discretion of the Committee, through delivery of shares of Common Stock having a fair market value equal as of the date of the exercise to the cash exercise price of the Option, (c) at the discretion of the Committee, by delivery of the grantee's personal recourse note bearing interest payable not less than annually at no less than 100% of the lowest applicable Federal rate, as defined in Section 1274(d) of the Code, (d) at the discretion of the Committee and consistent with applicable law, through the delivery of an assignment to the Company of a sufficient amount of the proceeds from the sale of the Common Stock acquired upon exercise of the Option and an authorization to the broker or selling agent to pay that amount to the Company, which sale shall be at the participant's direction at the time of exercise, or (e) at the discretion of the Committee, by any combination of (a), (b), (c) and (d) above. If the Committee exercises its discretion to permit payment of the exercise price of an ISO by means of the methods set forth in clauses (b), (c), (d) or (e) of the preceding sentence, such discretion shall be exercised in writing at the time of the grant of the ISO in question. The holder of an Option shall not have the rights of a stockholder with respect to the shares covered by such Option until the date of issuance of a stock certificate to such holder for such shares. Except as expressly provided above in A-6 paragraph 13 with respect to changes in capitalization and stock dividends, no adjustment shall be made for dividends or similar rights for which the record date is before the date such stock certificate is issued. 15. TERM AND AMENDMENT OF PLAN. This Plan was originally adopted by the Board on August 15, 1995, and approved by the sole stockholder of the Company in August 1995. The Plan shall expire at the end of the day on August 1, 2005 (except as to Options outstanding on that date). The Board may terminate or amend the Plan in any respect at any time, except that, without the approval of the stockholders obtained within 12 months before or after the Board adopts a resolution authorizing any of the following actions: (a) the total number of shares that may be issued under the Plan may not be increased (except by adjustment pursuant to paragraph 13); (b) the benefits accruing to participants under the Plan may not be materially increased; (c) the requirements as to eligibility for participation in the Plan may not be materially modified; (d) the provisions of paragraph 3 regarding eligibility for grants of ISOs may not be modified; (e) the provisions of paragraph 6(B) regarding the exercise price at which shares may be offered pursuant to ISOs may not be modified (except by adjustment pursuant to paragraph 13); (f) the expiration date of the Plan may not be extended; and (g) the Board may not take any action which would cause the Plan to fail to comply with Rule 16b-3. Except as otherwise provided in this paragraph 15, in no event may action of the Board or stockholders alter or impair the rights of a grantee, without such grantee's consent, under any Option previously granted to such grantee. 16. CONVERSION OF ISOS INTO NON-QUALIFIED OPTIONS. The Committee, at the written request or with the written consent of any optionee, may in its discretion take such actions as may be necessary to convert such optionee's ISOs (or any installments or portions of installments thereof) that have not been exercised on the date of conversion into Non-Qualified Options at any time prior to the expiration of such ISOs, regardless of whether the optionee is an employee of the Company or a Related Corporation at the time of such conversion. Such actions may include, but shall not be limited to, extending the exercise period or reducing the exercise price of the appropriate installments of such ISOs. At the time of such conversion, the Committee (with the consent of the optionee) may impose such conditions on the exercise of the resulting Non-Qualified Options as the Committee in its discretion may determine, provided that such conditions shall not be inconsistent with this Plan. Nothing in the Plan shall be deemed to give any optionee the right to have such optionee's ISOs converted into Non-Qualified Options, and no such conversion shall occur until and unless the Committee takes appropriate action. 17. APPLICATION OF FUNDS. The proceeds received by the Company from the sale of shares pursuant to Options granted and Purchases authorized under the Plan shall be used for general corporate purposes. 18. NOTICE TO COMPANY OF DISQUALIFYING DISPOSITION. By accepting an ISO granted under the Plan, each optionee agrees to notify the Company in writing immediately after such optionee makes a Disqualifying Disposition (as described in Sections 421, 422 and 424 of the Code and regulations thereunder) of any stock acquired pursuant to the exercise of ISOs granted under the Plan. A Disqualifying Disposition is generally any disposition occurring on or before the later of (a) the date two years following the date the ISO was granted or (b) the date one year following the date the ISO was exercised. 19. WITHHOLDING OF ADDITIONAL INCOME TAXES. Upon the exercise of a Non-Qualified Option, the transfer of a Stock Right, the grant of an Award, the making of a Purchase of Common Stock for less than its fair market value, the making of a Disqualifying Disposition (as defined in paragraph 18), the vesting or transfer of restricted stock or securities acquired on the exercise of an Option hereunder, or the making of a distribution or other payment with respect to such stock or securities, the Company may withhold taxes in respect of amounts that constitute compensation includible in gross income. The Committee in its discretion may condition (i) the exercise of an Option, (ii) the grant of an Award, (iii) the making of a Purchase of Common Stock for less than its fair market value, or (iv) the vesting or transferability of restricted stock or securities acquired by exercising an Option, on the grantee's making satisfactory arrangement for such withholding. Such arrangement may include payment by the grantee in cash or by check of the amount of the withholding taxes or, at the discretion of the Committee, by the A-7 grantee's delivery of previously held shares of Common Stock or the withholding from the shares of Common Stock otherwise deliverable upon exercise of a Option shares having an aggregate fair market value equal to the amount of such withholding taxes. 20. GOVERNMENTAL REGULATION. The Company's obligation to sell and deliver shares of the Common Stock under this Plan is subject to the approval of any governmental authority required in connection with the authorization, issuance or sale of such shares. Government regulations may impose reporting or other obligations on the Company with respect to the Plan. For example, the Company may be required to send tax information statements to employees and former employees that exercise ISOs under the Plan, and the Company may be required to file tax information returns reporting the income received by grantees of Options in connection with the Plan. 21. GOVERNING LAW. The validity and construction of the Plan and the instruments evidencing Options shall be governed by the laws of the Commonwealth of Massachusetts, or the laws of any jurisdiction in which the Company or its successors in interest may be organized. A-8 APPENDIX BApril, 2003. INVESTORS FINANCIAL SERVICES CORP. 1995 NON-EMPLOYEE DIRECTOR STOCK OPTION PLAN AMENDED AND RESTATED AS OF FEBRUARY 12, 2002 1. PURPOSE. This Non-Qualified Stock Option Plan, to be known as the 1995 Non-Employee Director Stock Option Plan (hereinafter, this "Plan") is intended to promote the interests of Investors Financial Services Corp. (hereinafter, the "Company") by providing an inducement to obtain and retain the services of qualified persons who are not employees or officers of the Company to serve as members of its Board of Directors (the "Board"). 2. AVAILABLE SHARES. The total number of shares of Common Stock, par value $.01 per share, of the Company (the "Common Stock") for which options may be granted under this Plan shall not exceed 400,000 shares, subject to adjustment in accordance with paragraph 12 of this Plan. Shares subject to this Plan are authorized but unissued shares or shares that were once issued and subsequently reacquired by the Company. If any options granted under this Plan are surrendered before exercise or lapse without exercise, in whole or in part, the shares reserved therefor shall continue to be available under this Plan. If, in accordance with the Plan, an optionee uses shares of common stock of the Company to pay the exercise price of an Option, only the number of shares issued net of shares tendered in payment of such exercise price shall be deemed to be issued for purposes of determining the maximum number of shares available under the Plan. 3. ADMINISTRATION. This Plan shall be administered by the Board or by a committee appointed by the Board (the "Committee"). In the event the Board fails to appoint or refrains from appointing a Committee, the Board shall have all power and authority to administer this Plan. In such event, the word "Committee" wherever used herein shall be deemed to mean the Board. The Committee shall, subject to the provisions of the Plan, have the power to construe this Plan, to determine all questions hereunder, and to adopt and amend such rules and regulations for the administration of this Plan as it may deem desirable. No member of the Board or the Committee shall be liable for any action or determination made in good faith with respect to this Plan or any option granted under it. 4. AUTOMATIC GRANT OF OPTIONS. Subject to the availability of shares under this Plan, each person who is a member of the Board immediately after an Annual Meeting of Stockholders of the Company (the "Annual Meeting") and who is not an employee or officer of the Company (a "Non-Employee Director") shall be automatically granted, on the date of such Annual Meeting, without further action by the Board, an option to purchase 2,500 shares of Common Stock. The grant shall be automatic and nondiscretionary. 5. ELECTION TO RECEIVE STOCK OPTIONS. In addition to the automatic grant of options under Section 4, subject to the availability of shares under this Plan, each Non-Employee Director may make an election (the "Election") to receive, in lieu of his or her cash retainer, options to acquire shares of Common Stock. The Election must be in writing and must be delivered to the Secretary of the Company at least six months prior to the scheduled payment date of the cash retainer which it is intended to replace.By: ------------------------------- Name: Kevin J. Sheehan Title: Chief Executive Office B-1 (a) Any Election shall be irrevocable for six months and may only be revoked after such six-month period by a written revocation which shall take effect six months after receipt of such revocation by the Company. (b) Each Non-Employee Director who elects to receive options in lieu of his or her cash retainer shall be granted an option to purchase shares on the first day of each calendar quarter provided that at least six months has lapsed since the Election. The total number of shares of stock to be covered by the option shall be equal to the quotient obtained by dividing the cash retainer by the value of an option on the date of grant as determined using the Black-Scholes model. 6. RELOAD OPTIONS. If an optionee makes payment for the exercise of an option granted hereunder through the delivery to the Company of shares of the Company's Common Stock pursuant to paragraph 11(b) of this Plan, such optionee shall be granted automatically a new "reload" stock option. Such new "reload" stock option shall (i) be an option to purchase the number of shares provided as consideration for the exercise price in connection with the exercise of the original stock option, (ii) have a per share exercise price equal to the fair market value of such shares as of the date of exercise of the original stock option, (iii) be immediately exercisable and have a term of ten years from the date of the original stock option, and (iv) otherwise have the same terms and conditions as the original stock option, except that it will not provide for the automatic grant of additional reload stock options upon its exercise. 7. OPTION PRICE. The purchase price of the stock covered by an option granted pursuant to this Plan shall be 100% of the fair market value of such shares on the day the option is granted. The option price will be subject to adjustment in accordance with the provisions of paragraph 12 of this Plan. For purposes of this Plan, if, at the time an option is granted under the Plan, the Company's Common Stock is publicly traded, "fair market value" shall be determined as of the date of grant or, if prices or quotes are unavailable for such date, the last business day for which such prices or quotes are available prior to the date of grant and shall mean (i) the average (on that date) of the high and low prices of the Common Stock on the principal national securities exchange on which the Common Stock is traded, if the Common Stock is then traded on a national securities exchange; or (ii) the last reported sale price (on that date) of the Common Stock on the Nasdaq National Market, if the Common Stock is not then traded on a national securities exchange; or (iii) the closing bid price (or average of bid prices) last quoted (on that date) by an established quotation service for over-the-counter securities, if the Common Stock is not reported on the Nasdaq National Market List. Notwithstanding, the purchase price of the stock underlying the options granted upon the pricing of the Company's initial public offering pursuant to Section 4(a)(ii) above shall be the initial public offering price of the Company's Common Stock. However, if the Common Stock is not publicly traded at the time an option is granted under the Plan, "fair market value" shall be deemed to be the fair value of the Common Stock as determined by the Committee after taking into consideration all factors which it deems appropriate, including, without limitation, recent sale and offer prices of the Common Stock in private transactions negotiated at arm's length. 8. PERIOD OF OPTION. Unless sooner terminated in accordance with the provisions of paragraph 10 of this Plan, an option granted hereunder shall expire on the date which is ten (10) years after the date of grant of the option. Notwithstanding, options granted prior to January 12, 1999 shall expire on the date which is five (5) years after the date of grant. 9. (a) VESTING OF SHARES AND NON-TRANSFERABILITY OF OPTIONS. Options granted under this Plan shall not be exercisable until they become vested. Options granted under Section 4 of this Plan shall vest in the optionee and thus become exercisable in 36 equal monthly installments beginning on the date of grant, provided that the optionee has continuously served as a member of the Board through such vesting date. Options granted under Section 5 and 6 of this Plan shall vest in the optionee and thus become exercisable on the date of grant. The number of shares as to which options may be exercised shall be cumulative, so that once the option shall become exercisable as to any shares it shall continue to be exercisable as to said shares, until expiration or termination of the option as provided in this Plan. B-2 (b) NON-TRANSFERABILITY. Except as set forth below, (i) no option granted pursuant to this Plan shall be transferable by any grantee other than by will or by the laws of descent and distribution and (ii) options granted pursuant to this Plan may be exercised during the grantee's lifetime only by the grantee (or, if the grantee is disabled and so long as the option remains exercisable, by the grantee's duly appointed guardian or other legal representative). However, a grantee may transfer an option granted pursuant to this Plan pursuant to a valid domestic relations order or to, or for the benefit of, family members or to other persons for estate planning purposes. Following any such transfer, any such option shall continue to be subject to the same terms and conditions as were applicable immediately prior to transfer, and references to a grantee, to the extent relevant in the context, shall include references to authorized transferees. The events and consequences of the grantee ceasing to be a member of the Board set forth in a grantee's agreement pursuant to which such option is granted shall continue to be applied and triggered with reference to the original grantee, following which the option shall be exercisable by the transferee only to the extent and for the periods specified in such agreement. 10. TERMINATION OF OPTION RIGHTS. (a) In the event an optionee ceases to be a member of the Board for any reason other than retirement, death or permanent disability, any then unexercised portion of options granted to such optionee shall, to the extent not then vested, immediately terminate and become void; and any portion of an option which is then vested but has not been exercised at the time the optionee so ceases to be a member of the Board shall remain exercisable until the scheduled expiration date of the option. (b) In the event an optionee ceases to be a member of the Board by reason of his or her retirement, the Board may, but shall not be obligated to, accelerate and fully vest all unvested options held by the retiring optionee. If the Board determines to accelerate the retiring optionee's unvested options, all unexercised options shall be exercisable by the optionee until the scheduled expiration date of the option. (c) In the event that an optionee ceases to be a member of the Board by reason of his or her death or permanent disability, any option granted to such optionee shall be immediately and automatically accelerated and become fully vested and all unexercised options shall be exercisable by the optionee (or by the optionee's personal representative, heir or legatee, in the event of death) until the scheduled expiration date of the option. 11. EXERCISE OF OPTION. Subject to the terms and conditions of this Plan and the option agreements, an option granted hereunder shall, to the extent then exercisable, be exercisable in whole or in part by giving written notice to the Company by mail or in person addressed to the Company, at its principal executive offices, stating the number of shares with respect to which the option is being exercised, accompanied by payment in full for such shares. Payment may be (a) in United States dollars in cash or by check, (b) through delivery of shares of Common Stock having a fair market value equal as of the date of the exercise to the cash exercise price of the Option, (c) consistent with applicable law, through the delivery of an assignment to the Company of a sufficient amount of the proceeds from the sale of the Common Stock acquired upon exercise of the option and an authorization to the broker or selling agent to pay that amount to the Company, which sale shall be at the participant's direction at the time of exercise, or (d) at the discretion of the Committee, by any combination of (a), (b) and (c) above. There shall be no such exercise at any one time as to fewer than one hundred (100) shares or all of the remaining shares then purchasable by the person or persons exercising the option, if fewer than one hundred (100) shares. The Company's transfer agent shall, on behalf of the Company, prepare a certificate or certificates representing such shares acquired pursuant to exercise of the option, shall register the optionee as the owner of such shares on the books of the Company and shall cause the fully executed certificate(s) representing such shares to be delivered to the optionee as soon as practicable after payment of the option price in full. The holder of an option shall not have any rights of a stockholder with respect to the shares covered by the option, except to the extent that one or more certificates for such shares shall be delivered to him or her upon the due exercise of the option. B-3 12. ADJUSTMENTS UPON CHANGES IN CAPITALIZATION AND OTHER EVENTS. Upon the occurrence of any of the following events, an optionee's rights with respect to options granted to him or her hereunder shall be adjusted as hereinafter provided: (a) STOCK DIVIDENDS AND STOCK SPLITS. If the shares of Common Stock shall be subdivided or combined into a greater or smaller number of shares or if the Company shall issue any shares of Common Stock as a stock dividend on its outstanding Common Stock, the number of shares of Common Stock set forth in Section 4 hereof and the number of shares of Common Stock deliverable upon the exercise of outstanding options shall be appropriately increased or decreased proportionately, and appropriate adjustments shall be made in the purchase price per share to reflect such subdivision, combination or stock dividend. (b) RECAPITALIZATION ADJUSTMENTS. If the Company is to be consolidated with or acquired by another entity in a merger, sale of all or substantially all of the Company's assets or otherwise, each option granted under this Plan which is outstanding but unvested as of the effective date of such event shall become exercisable in full 15 days prior to the effective date of such event. In the event of a reorganization, recapitalization, merger, consolidation, or any other change in the corporate structure or shares of the Company, to the extent permitted by Rule 16b-3 under the Securities Exchange Act of 1934, adjustments in the number and kind of shares authorized by this Plan and in the number and kind of shares covered by, and in the option price of outstanding options under this Plan necessary to maintain the proportionate interest of the optionee and preserve, without exceeding, the value of such option, shall be made. Notwithstanding the foregoing, no such adjustment shall be made which would, within the meaning of any applicable provisions of the Internal Revenue Code of 1986, as amended, constitute a modification, extension or renewal of any Option or a grant of additional benefits to the holder of an Option. (c) ISSUANCES OF SECURITIES. Except as expressly provided herein, no issuance by the Company of shares of stock of any class, or securities convertible into shares of stock of any class, shall affect, and no adjustment by reason thereof shall be made with respect to, the number or price of shares subject to options. No adjustments shall be made for dividends paid in cash or in property other than securities of the Company. (d) ADJUSTMENTS. Upon the happening of any of the foregoing events, the class and aggregate number of shares set forth in paragraphs 2, 4, 5 and 6 of this Plan that are subject to options which previously have been or subsequently may be granted under this Plan shall also be appropriately adjusted to reflect such events. The Board shall determine the specific adjustments to be made under this paragraph 12 and its determination shall be conclusive. 13. RESTRICTIONS ON ISSUANCE OF SHARES. Notwithstanding the provisions of paragraphs 4, 5, 6 and 12 of this Plan, the Company shall have no obligation to deliver any certificate or certificates upon exercise of an option until one of the following conditions shall be satisfied: (i) The issuance of shares with respect to which the option has been exercised is at the time of the issue of such shares effectively registered under applicable Federal and state securities laws as now in force or hereafter amended; or (ii) Counsel for the Company shall have given an opinion that the issuance of such shares is exempt from registration under Federal and state securities laws as now in force or hereafter amended; and the Company has complied with all applicable laws and regulations with respect thereto, including without limitation all regulations required by any stock exchange upon which the Company's outstanding Common Stock is then listed. 14. LEGEND ON CERTIFICATES. The certificates representing shares issued pursuant to the exercise of an option granted hereunder shall carry such appropriate legend, and such written instructions shall be given B-4 to the Company's transfer agent, as may be deemed necessary or advisable by counsel to the Company in order to comply with the requirements of the Securities Act of 1933 or any state securities laws. 15. REPRESENTATION OF OPTIONEE. If requested by the Company, the optionee shall deliver to the Company written representations and warranties upon exercise of the option that are necessary to show compliance with Federal and state securities laws, including representations and warranties to the effect that a purchase of shares under the option is made for investment and not with a view to their distribution (as that term is used in the Securities Act of 1933). 16. OPTION AGREEMENT. Each option granted under the provisions of this Plan shall be evidenced by an option agreement, which agreement shall be duly executed and delivered on behalf of the Company and by the optionee to whom such option is granted. The option agreement shall contain such terms, provisions and conditions not inconsistent with this Plan as may be determined by the officer executing it. 17. TERMINATION AND AMENDMENT OF PLAN. Options may no longer be granted under this Plan after October 1, 2005, and this Plan shall terminate when all options granted or to be granted hereunder are no longer outstanding. The Board may at any time terminate this Plan or make such modification or amendment thereof as it deems advisable; PROVIDED, HOWEVER, that the Board may not, without approval by the affirmative vote of the holders of a majority of the shares of Common Stock present in person or by proxy and voting on such matter at a meeting, (a) increase the maximum number of shares for which options may be granted under this Plan (except by adjustment pursuant to Section 12), (b) materially modify the requirements as to eligibility to participate in this Plan, (c) materially increase benefits accruing to option holders under this Plan or (d) amend this Plan in any manner which would cause Rule 16b-3 under the Securities Exchange Act (or any successor or amended provision thereof) to become inapplicable to this Plan; and PROVIDED FURTHER that the provisions of this Plan specified in Rule 16b-3(c)(2)(ii)(A) (or any successor or amended provision thereof) under the Securities Exchange Act of 1934 (including without limitation, provisions as to eligibility, amount, price and timing of awards) may not be amended more than once every six months, other than to comport with changes in the Internal Revenue Code, the Employee Retirement Income Security Act, or the rules thereunder. Termination or any modification or amendment of this Plan shall not, without consent of a participant, affect his or her rights under an option previously granted to him or her. 18. WITHHOLDING OF INCOME TAXES. Upon the exercise of an option, the Company, in accordance with Section 3402(a) of the Internal Revenue Code, may require the optionee to pay withholding taxes in respect of amounts considered to be compensation includible in the optionee's gross income. 19. COMPLIANCE WITH REGULATIONS. It is the Company's intent that the Plan comply in all respects with Rule 16b-3 under the Securities Exchange Act of 1934 (or any successor or amended provision thereof) and any applicable Securities and Exchange Commission interpretations thereof. If any provision of this Plan is deemed not to be in compliance with Rule 16b-3, the provision shall be null and void. 20. GOVERNING LAW. The validity and construction of this Plan and the instruments evidencing options shall be governed by the laws of the Commonwealth of Massachusetts, without giving effect to the principles of conflicts of law thereof. B-5 P R INVESTORS FINANCIAL SERVICES CORP. O X Y PROXY SOLICITATION ON BEHALF OF THE BOARD OF DIRECTORS The undersigned hereby appoints Kevin J. Sheehan and John N. Spinney, Jr. and each or either of them, proxies with full power of substitution to vote all shares of stock of Investors Financial Services Corp. (the "Company") which the undersigned is entitled to vote at the Annual Meeting of Stockholders of the Company to be held on Tuesday, April 23, 2002,15, 2003, at 11:00 a.m., local time, at the Company's offices at 200 Clarendon Street, Boston, Massachusetts, and at any adjournment thereof, upon matters set forth in the Notice of Annual Meeting and Proxy Statement dated March 15, 2002,11, 2003, a copy of which has been received by the undersigned. The proxies are further authorized to vote, in their judgement, upon such other business as may properly come before the meeting or any adjournment thereof. THE SHARES REPRESENTED BY THIS PROXY WILL BE VOTED AS DIRECTED, OR IF NO DIRECTION IS GIVEN, WILL BE VOTED FOR THE ELECTION OF DIRECTORS AS DESCRIBED IN ITEM 1, FOR THE PROPOSALS IN ITEMS 2 3 AND 43 AND IN THE JUDGMENT OF THE PROXIES NAMED HEREIN WITH RESPECT TO ANY OTHER MATTERS. THE NOMINEES FOR CLASS III DIRECTOR ARE: Donald G. FriedlFrank B. Condon, Jr. and Phyllis S. SwerskyRobert B. Fraser INSTRUCTION: To withhold your vote for any individual nominee, write that nominee's name in the space provided below Proposal 1 on reverse side. To vote for or against all nominees, see Proposal 1 on reverse side. (TO BE SIGNED ON REVERSE SIDE) - ------------------------------------------------------------------------------- [arrow up] FOLD AND DETACH HERE [arrow up] /X/ Please mark your votes as in this example. WITHHOLD AUTHORITY TO VOTE FOR ALL FOR ALL NOMINEES NOMINEES LISTED LISTED ON REVERSE ON REVERSE 1. To elect two (2) Class III Directors. See reverse side for instruction. / / / / _________________________________________________________________
FOR AGAINST ABSTAIN 2. To approve the amendment and restatement of the Company's AmendedCertificate of Incorporation limiting indemnification of officers and Restated 1995 Stock Plan to increase the number of shares available for grant pursuant to the plan from 6,140,000 to 7,640,000. / / / / / / 3. To approve the amendment and restatement of the Company's Amended and Restated 1995 Non- Employee Director Stock Option Plandirectors as described in the Proxy Statement. / / / / / / 4.3. To ratify the selection of Deloitte & Touche LLP as independent auditors for the fiscal year ending December 31, 2002.2003. / / / / / /
SIGNATURE ____________________________________________ DATE ___________________ NOTE: Please sign exactly as name appears herein, joint owners should each sign. When signing as attorney, executor, administrator, trustee or guardian, please give full title as such. - ------------------------------------------------------------------------------- [arrow up] FOLD AND DETACH HERE [arrow up]